Celebrity Eclipse Cruise Review by NeedaCruise5000
- Sail Date: April 2018
- Destination: Transatlantic
- Cabin Type: Deluxe Veranda
Everything about this cruise was perfect. The ship was beautiful and all the crew members were friendly and professional. Embarkation was so easy and we were on board and shipping "champagne" in less than half an hour.
Dining: we picked Select Dining. We usually eat at the late sitting, so this was a first for us. We were a party of 5 and ate together every night. Our "team" for table 505 was outstanding and we were lucky enough to have the same table every night. Manny, our waiter, was wonderful; he was professional, friendly and knowledgeable. Priyan, the Assistant Waiter also did a great job. Both he and Manny made our dining experience so enjoyable. The food in the MDR was very good and there was always something on the menu that suited us. Natasha, the Hostess, also did a wonderful job. She was so helpful and it was thanks to her that we had the same table and team every night.
Cabins: We were in a Verandah Stateroom on Deck 8, but after a few days we had to move because of really strong vibrations, making it difficult to sleep. Avoid stateroom 8303! All was fine with our new cabin. Both stateroom attendants were excellent. Manuel in 8303 and Muhe in our new stateroom, both did an excellent job at keeping everything clean, getting extra towels, hangers and wine glasses!
Guest Relations: A special thank you to Ryan who was more than helpful and professional when we had the issue with our stateroom. He made sure that our move went well and followed up to make sure everything was okay.
Entertainment: First of all, a special mention for Eddie Jenkins, who is possibly the best Cruise Director we've ever encountered. He did a fantastic job and was visible all over the ship all the time. Guiseppi also did an amazing job and was very funny. The entertainment, for the most part, was very good, but the production shows really need improving - they are not a good showcase for the talented performers. Loved Jordan Bennett and Jayne Curry was fabulous; we were so lucky that she was on this ship. She kept popping up all over the place and was so talented.
The only thing that didn't work was the nightmare of disembarkation. Others have written about the chaos on the dock after we landed. We waited for over 1 1/2 hours to get a cab (and we'd ordered one in advance!) because it couldn't get to the dock! We were only thankful that we didn't have a flight to catch! I hope Celebrity and the port can work something out to make it more efficient.
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