We found this cruise to be well below standard unfortunately. We were expecting things to be a little different to other cruises due to most guests being from Asia and we were right, it was different. Even the Australian Cruise Director openly said that things were different on this cruise. But, despite the differences, the management team could have organised things much better to help. It felt almost as though the management and staff had given up on it all. There was already a bit of pre cruise tarnish in that the itinerary had been changed and the lack of shore excursions available was really poor. Here’s a list of the problems we experienced on board for any one who is interested. I’m not sure how much of it was entirely Royal Caribbean’s fault but at the end of day it’s them who we paid for a good experience after booking direct with them.

(For demographics - as I know when I look at these reviews it’s helpful to know how old the reviewers are, if they have children etc - I’m 26 and was travelling with my wife who is 23. No children and our first time with Riyal Caribbean. Have cruised twice before, both with NCL, both brilliant experiences.)

1) Embarkation. Too long and incredibly disorganised. After queuing for hours to check in, despite pre checking in online and providing all information including photos and card details, we just had to do it all again. Staff member checking us in couldn’t understand us enough to answer our questions. No one advised whilst booking or checking in that our passports would be retained by staff and that we’d need a copy. Read more