Dear Star Cruises,
I had wished that you would have showed a little more integrity in your advertising and marketing to your Australian market prior to booking this cruise. Being an experienced cruiser and being it was over the New Years holiday, I had expected much more.
Our check-in process was a sorry, disjointed affair requiring us to stand in queue several times with little or no direction from shore staff - a process that took several hours, including an hour for a late arrival of the ship. Due to the poor communication, some couples waited all day to board wasting a day of their vacation.