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Carnival needs to fire the head chef of this ship. I’m not even sure the food met the standards of a typical Denny’s restaurant. Bland and overcooked or undercooked or just plain stale, was what we found at every meal. The pinnacle steakhouse food (sides and appetizers) were done well but my New York steak, had so much gristle in it, it couldn’t be cut. The pinnacle steakhouse staff also has a very bad attitude. We made a reservation for two at 5:30 PM and arrived about 10 minutes early. We walked in the door and saw no one so we continued on into the dining room where we were met by a very rude female manager? who (non politely) told us to leave because they were having a meeting. She quickly ushered us out the door. When we were allowed back in and seated it was obvious that her attitude had set the mood with the servers who again were not friendly and polite and were obviously under trained. Everything they said was if it had been scripted. They knew the words but their actions showed it was forced. At the Lido buffet, other than the bussers and some of the servers, the staff was very mediocre at best. In the black pearl dining room, Even our headwaiter admitted that the food preparation was subpar. Entertainment. One of the song and dance shows was great but the other one (70s/80s/90s) was simply awful. It was so bad we were thinking that maybe there was something wrong with the speaker system which put the singing off key. It was a terrible production. Many of the staff on the ship left you with the impression they did not want to be there. Obvious very low morale. At this point I’m reconsidering ever sailing with carnival again. If it wasn’t for the fact that we have a family cruise coming up on one of their other ships Carnival would not be our choice.

Food

Carnival Splendor Cruise Review by Charlie2020

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Trip Details
Carnival needs to fire the head chef of this ship.

I’m not even sure the food met the standards of a typical Denny’s restaurant.

Bland and overcooked or undercooked or just plain stale, was what we found at every meal.

The pinnacle steakhouse food (sides and appetizers) were done well but my New York steak, had so much gristle in it, it couldn’t be cut.

The pinnacle steakhouse staff also has a very bad attitude. We made a reservation for two at 5:30 PM and arrived about 10 minutes early. We walked in the door and saw no one so we continued on into the dining room where we were met by a very rude female manager? who (non politely) told us to leave because they were having a meeting. She quickly ushered us out the door. When we were allowed back in and seated it was obvious that her attitude had set the mood with the servers who again were not friendly and polite and were obviously under trained. Everything they said was if it had been scripted. They knew the words but their actions showed it was forced.

At the Lido buffet, other than the bussers and some of the servers, the staff was very mediocre at best.

In the black pearl dining room, Even our headwaiter admitted that the food preparation was subpar.

Entertainment.

One of the song and dance shows was great but the other one (70s/80s/90s) was simply awful. It was so bad we were thinking that maybe there was something wrong with the speaker system which put the singing off key. It was a terrible production.

Many of the staff on the ship left you with the impression they did not want to be there. Obvious very low morale.

At this point I’m reconsidering ever sailing with carnival again. If it wasn’t for the fact that we have a family cruise coming up on one of their other ships Carnival would not be our choice.
Charlie2020’s Full Rating Summary
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Cabin Review

Ocean Suite
Cabin OS 7253
Our cabin was nicely done and very comfortable.
Empress Deck Inside Cabins, Balcony Cabins, Suite Cabins