1. Home
  2. Cruise Reviews
  3. Columbus
We travelled before with CMV on the Marco Polo and now we did make the trip for 75 days from Amsterdam to Hong Kong and where very satisfied over all again. The cleaning was excellent. Also the food was good most of the time. The main dishes were unfortunately often very fat. The buffet was a good alternative. There was a good choice of drinks. The information about the packages could be better. Only the all include drinking package was offered. I did find out that there were also wine beer and coffee packages. Most of the staff was very kind and help full . Also the girls at reception were very kind but they were not helpful at all. One day I asked them to find a dentist for me in the next harbour, because the internet was out again. There answer was that I had to make the phone call myself from the cabin for £7 a minute. But who should I call? A lady from the tourist office in Auckland was very helpful to find it out for me. Me be CMV can hire here. Also to other questions they were friendly and smiled all the time but did not anything to solve the problem. And this was confirmed be other passengers as well. The excursions were far overpriced. But most of them were ok. If you did complain about an excursion they tried to tell you that you were the only one who had complained, but if one insists and could prove that the whole bus was not satisfied and even the host wrote a negative report, one gets a small reduction. So look very carefully if you can make the tour on your own before booking, because cancelling is no option. The two pools are very nice to swim, and one could always find an place to sit. The gym was open very early. Most of the passengers were over 65 , but the choice of music was for teenagers and far too loud . Also in the bars in the evening the life music was too loud also , so one could not make any conversation. The cabin was ok and the service from the cabin boy was excellent. Also the air condition in the cabin was adjustable. Unfortunately the air condition in the rest of the ship was very bad. In the gym far too hot. In the theatre also too hot. In Capucino’s and the atrium freezing cold ! Disembarkation was not always very efficient. Normally excursions go first by call on a tender number, but at some places everybody was cueing to go on shore at the same time. A bloody shame was the medical centre. People were forced to have an infusion for a simple cold. If one refused to take it, they threatened that you have to leave the ship. They charged more than £ 1000 for such in infusion. Some passengers got a bill for over £ 10.000 and to pay it immediately by credit card . CMV should change this service. It looks like mafia. Never the less we go again on a long cruise with CMV next year

Good value for money

Columbus Cruise Review by ascholz

6 people found this helpful
Trip Details
We travelled before with CMV on the Marco Polo and now we did make the trip for 75 days from Amsterdam to Hong Kong and where very satisfied over all again.

The cleaning was excellent. Also the food was good most of the time. The main dishes were unfortunately often very fat. The buffet was a good alternative. There was a good choice of drinks. The information about the packages could be better. Only the all include drinking package was offered. I did find out that there were also wine beer and coffee packages.

Most of the staff was very kind and help full . Also the girls at reception were very kind but they were not helpful at all. One day I asked them to find a dentist for me in the next harbour, because the internet was out again. There answer was that I had to make the phone call myself from the cabin for £7 a minute. But who should I call? A lady from the tourist office in Auckland was very helpful to find it out for me. Me be CMV can hire here. Also to other questions they were friendly and smiled all the time but did not anything to solve the problem. And this was confirmed be other passengers as well.

The excursions were far overpriced. But most of them were ok. If you did complain about an excursion they tried to tell you that you were the only one who had complained, but if one insists and could prove that the whole bus was not satisfied and even the host wrote a negative report, one gets a small reduction. So look very carefully if you can make the tour on your own before booking, because cancelling is no option.

The two pools are very nice to swim, and one could always find an place to sit. The gym was open very early. Most of the passengers were over 65 , but the choice of music was for teenagers and far too loud . Also in the bars in the evening the life music was too loud also , so one could not make any conversation. The cabin was ok and the service from the cabin boy was excellent. Also the air condition in the cabin was adjustable. Unfortunately the air condition in the rest of the ship was very bad. In the gym far too hot. In the theatre also too hot. In Capucino’s and the atrium freezing cold !

Disembarkation was not always very efficient. Normally excursions go first by call on a tender number, but at some places everybody was cueing to go on shore at the same time.

A bloody shame was the medical centre. People were forced to have an infusion for a simple cold. If one refused to take it, they threatened that you have to leave the ship. They charged more than £ 1000 for such in infusion. Some passengers got a bill for over £ 10.000 and to pay it immediately by credit card . CMV should change this service. It looks like mafia.

Never the less we go again on a long cruise with CMV next year
ascholz’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Columbus price drops
250,000+ people have entered their email