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We chose to take this cruise after a good cruise on Sun princess. unfortunately after selecting a Suite our expectations were not met. The suites are larger and come with some more benefits than club class or other staterooms but it was a great disappointment when it came to the dining options and quality. The speciality restaurants were mixed, with the Steak House coming as a great steak, and attentive staff....the breakfast for suite guests was again great, but you should miss the other options including the buffet. The ship was clearly catering for a predominantly Japanese clientele, not surprising, but the activities were not memorable, and don’t worry about the coffee it is terrible. I bought a coffee card and on the last day expecting to keep it for a future cruise was advised any credit was gone on the last day. The excursions were reasonable but expensive. Laundry was included for the suites and this was a real benefit. The balcony although large was in bad condition, and the reminants of paint and wood scraping stayed for more than 3 days without being cleaned up. Spa treatments were average and I suspect a number of new therapists were onboard. For my massage the therapist dropped the bamboo massage sticks three or four times, not very relaxing. We had a large bathroom but the adapted toilet seat made it uncomfortably small and a challenge to use. The grout in the shower had a lot of discolouration so they really do need to check the quality of cleaning. Most of the crew were great, so let’s put it down to a relaxed hotel manager and Management team. After this cruise we intend to cancel two future cruises with princess,and go looking for a better option.

Average food and mixed service

Diamond Princess Cruise Review by Ozcruiser01

11 people found this helpful
Trip Details
  • Sail Date: May 2018
  • Destination: Asia
  • Cabin Type: Premium Suite with Balcony
We chose to take this cruise after a good cruise on Sun princess. unfortunately after selecting a Suite our expectations were not met. The suites are larger and come with some more benefits than club class or other staterooms but it was a great disappointment when it came to the dining options and quality. The speciality restaurants were mixed, with the Steak House coming as a great steak, and attentive staff....the breakfast for suite guests was again great, but you should miss the other options including the buffet. The ship was clearly catering for a predominantly Japanese clientele, not surprising, but the activities were not memorable, and don’t worry about the coffee it is terrible. I bought a coffee card and on the last day expecting to keep it for a future cruise was advised any credit was gone on the last day. The excursions were reasonable but expensive.

Laundry was included for the suites and this was a real benefit. The balcony although large was in bad condition, and the reminants of paint and wood scraping stayed for more than 3 days without being cleaned up. Spa treatments were average and I suspect a number of new therapists were onboard. For my massage the therapist dropped the bamboo massage sticks three or four times, not very relaxing.

We had a large bathroom but the adapted toilet seat made it uncomfortably small and a challenge to use. The grout in the shower had a lot of discolouration so they really do need to check the quality of cleaning.

Most of the crew were great, so let’s put it down to a relaxed hotel manager and Management team.

After this cruise we intend to cancel two future cruises with princess,and go looking for a better option.
Ozcruiser01’s Full Rating Summary
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