Enchantment of the Seas Cruise Review by tuitionowed
- Sail Date: April 2018
- Destination: Bahamas
- Cabin Type: Junior Suite
Dining room food was very good. Service from Shereen was excellent; best dining stewart we have ever had. Windjammer was always busy; meal offerings and desserts - okay. Nothing special but it was a short cruise. Entertainment was your typical production show. Comedian was good. Cruise Director was a high-energy guy! Loved the Love & Marriage show.
I had several problems with Guest Services. Maybe it was a loss in translation, but nothing was settled nor understood. I made 3 visits to the desk and still had to call RCL's customer service department from home. Embarkation, along with the disembarkation went well. Nicely organized. Cabins ready when we boarded.
Staff was friendly. Ship was in good shape. Nice small size ship. Good overall experience for our new sailors.
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