Carnival Vista Review

Other than Matt...

Review for the Western Caribbean Cruise on Carnival Vista
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Funtimerz
2-5 Cruises • Age 30s

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Sail Date: Apr 2018
Traveled with children

We picked this for a family cruise (10 people) we had fun but there were so many negitives... the sky ride was broken, telephone in our room was broken, they ran out of my husbands favorite alcohol (we had the cheers package) the chat app they have is HORRIBLE, they ran out of bingo markers, the canceled one of the comedy shows and a few times the comedy shows were in the smaller venues meaning there were never enough seats (standing room only) customer service was ridiculous you had to wait HOURS in line to talk to a person, the description on the excursion we bought was VERY inaccurate and room service was not free we had to pay for what ever we ordered. The only place open after a certain time was pizza although the pizza was very good the line to get it was always extremely long mainly because it was the only thing open 24 hours (other than an ice cream machine). They took steamer from my bag when I got there (I didn't know it was not allowed because I have taken clothe steamers on previous cruises) when I tried to get it back at the end of the cruise I was told they threw away the steamer! The picture prices are CRAZY. And the guy rushed me to pick the pictures I wanted to buy we paid $150 for two canvas, two 8x10 (which had to be the same pose as the canvas print) and 7 digital downloads which included the two canvas/8x10 poses they also put those same 7 poses on a memory card..(it was literally 7 photos)I was not informed that I had to download the images to my phone before leaving the ship so therefore I didn't technically get the digital downloads. This is what they called a deal...I came to my room a few times with the chairs on my balcony stacked on top of each other (guess they cleaned the balcony) no big deal just a inconvenience....sometimes we waited soooo long at the bar just to order a drink...

There where many good things matt the cruise director was AMAZING and always fun... there were multiple bartenders that I loved. Most (not all) of the shows were great. Dining room staff were sooo nice and attentive.food was amazing! The hand washing stations were nice.the kids LOVED Kids camp. HUBBY HAD FUN AT THE CASINO. My room cleaner was always available and also very nice. The ports we beautiful boarding was simple I think disembarking was as painless as can be...

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