Norwegian Sun Review

4.0 / 5.0
2,171 reviews

Go with no expectations

Review for Cuba Cruise on Norwegian Sun
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Shanti5
10+ Cruises • Age 40s

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Sail Date: May 2018
Cabin: Oceanview Porthole Window

For the amount of money I paid to go on this cruise, I should have at least been able to sleep in a bed. I took my mom and sister on a cruise and I of course got stuck on a HARD pull out chair that blocked the bathroom and exit of cabin. If your family are frequent users of the restroom this situation isn’t ideal. BUT don’t complain to customers service because they ARE SO RUDE ! I have never been on a cruise and heard so many people complaining about the ustomer service. Every time I walked by there were 3 to 4 ppl complaining about, leaky showers, wet carpet, dirty showers, dark ash in toilets everytime you flush, lost baggage .. I mean how in the heck do you loose baggage on a cruise and send noticed to the other cabins the night before we dock ??? Really ! You should have been in every cabin the 1st night of sailing! By far the worse cruise I have ever been on and I cruise once or twice a year ! Terrible, the only thing this cruise had going for them are the waiters in the bar and sit down dining. Dinner is the restaurant were my only hilights other than that don’t go with a high expectation, this boat is also for seniors. Not for anyone under 40

Cabin Review

Oceanview Porthole Window

Cabin OG

We elected to be in the 6th floor with 2 room either side by side or across the hall but for some reason we were on the 4th floor and the farthest away from out family as they could put us

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