I must say I was more than a little disappointed with our recent cruise on the Diamond Princess, “Spring Flowers and Golden Week” around Japan, sailing on 20th April for 12 nights.
We are not new to cruising so we had certain expectations for our cruise. On boarding the ship, we were expecting the usual sort of greeting, a glass of bubbly and a sit down in the lounge area. Where the cruise line take the opportunity to sell various trips, events and beverage packages, etc. Alas, this was not the case. We were directed to a gangway leading straight to an elevator lobby, where a crew member checked our sea pass and ushered us into an elevator and pressed a button for deck 11 sending us on our way.
We found our way to our cabin, B219. On entering we were astounded. Firstly, by the overwhelming smell from the drains. Then, by how old and tired the cabin was, the give away was the flat screen TV shoe-horned in to a unit designed for a cathode ray TV, the floor was very uneven and lumpy as if the carpet was laid on top of rubble, the shower looked old and worn out, its performance confirmed this. The furniture was generally worn and tatty, and to cap it all the balcony had a “wet paint” notice on it, so standing out on it was a bit heady due to the varnish fumes. Smells inside and outside! We reported the drain smell, by phone, to passenger services, and while waiting for a maintenance man we also told our cabin steward. She poured some chemicals down the toilet and waste outlets. When the maintenance man arrived, we explained to him what the steward had done. He sniffed the air and left.
Worn and outdated as demonstrated by the unit for the TV, it's designed for a cathode ray TV but has a 32" flat screen shoe horned in to it. The furniture is a bit tatty, drawers stiff to open, in fact one in the dressing table fell to bits. The cupboard/shelving unit that houses the safe had the the wrong screw bodged in to it to hold the magnetic door catch in place so it snagged clothing on the bottom shelf. The shower is old and inefficient, just a hand held type of wand with a curtain, very very basic. The floor is uneven as if the carpet is laid over rubble, I suspect the underlay is broken up due to its age.