This was our second river cruise with Scenic, the first being an 8 day Danube in 2016 where all the stops were pulled out, from roses presented to each guest upon arrival to constant phenomenal onboard and offship evening entertainment to very personalized cabin service. So we had a benchmark for comparison on this cruise at tulip time on Netherlands/Belgium route. We were overall somewhat disappointed. Embarkation was smooth but no roses or even tulips this time. Varied buffet meals, snack bar, dinner foods nicely presented, food ranging from average to very good in quality. Excellent table service. Same evening cocktail lounge singer with digital background noise quickly became monotonous, but staff did their best with limited resources to make our evenings onboard enjoyable. Lounge seating could have been more comfortable. Excellent day tour options. 2nd deck balcony suite spacious, well appointed bathroom, comfortable bed. Butler and cabin attendant kept low profile, not sure they even recognized us after check in introduction. In general we did not feel the value or quality of experience was up to what we know Scenic can produce. It certainly lacked the feeling of absolute luxury we enjoyed on the Danube river cruise and we doubt we would travel with them again.
Response from FionaB, The Scenic Team
Spacious, clean , well appointed. Decent sized enclosed balcony with roll down viewing window, comfortable chairs.