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Norwegian Star Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
2,612 Reviews


Norwegian Star Cruise Review by nieucm1

5 people found this helpful
Trip Details
  • Sail Date: Apr 2018
  • Destination: Transatlantic
  • Cabin Type: Mid-Ship Mini-Suite with Balcony

My husband and I wanted to do a transatlantic cruise to Europe from Miami since long time ago, and after trying many other cruise lines we decided to try Norwegian "Big Mistake" The ship was old, falling apart, rusty, the food was terrible, and the entertainment was not the best. The ship was understaffed, poorly trained, and the menus were the same every single day. If you do a cruise for 14 days you have to be creative. \ After being 7 days in the water we made our first stop in Ponta Delgada on a Sunday where almost everything was closed, and the Captain gave us 2 extra hours to be in that place. When we got to Lisbon they just stopped for a couple of hours, and it was not enough to see such an important and beautiful city. There was not variety of food, and the quality was poor. We tried the specialty restaurants and were not that great,but they also had the same menu every single day. We got offered an upgrade a few months before our trip and they asked us to put a bid for a mini suite or a family suite, we got the upgrade from the balcony to a mini suite and it was a total fiasco, the room was not that big and the distribution of the space was really bad, I am petite and skinny, and couldn't even move to adjust the clothing into the closet right next to the bed, the drawers for the extra clothing were broken, and the chairs inside the room were full of rust and one of them had a piece of the leg missing, when we made a complain they sent us a bottle of wine with 3 chocolate strawberries, and 2 dirty bathrobes "disgusting" The whole trip started with 4 hours of lines before boarding. Nobody says anything, and nobody knows nothing in there. I will be firing my travel agent after this trip. Never again with Norwegian.

nieucm1's Full Rating Summary
Onboard Experience
Enrichment Activities
Value For Money
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Shore Excursions
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Cabin Review

Mid-Ship Mini-Suite with Balcony
Cabin MA 11090

I have traveled many times with other cruise lines, and when they say mini suite "You are literally in heaven" the shampoo was worse than soap dish detergent. The room was all broken, it made huge noises at night when we were on some wavy waters. The cleaning of the cabin was not the best, dusty coffeemaker, you could see fingerprints all over the furniture from before, velvet sofa bed was dusty as well bathrobes were old, stained, and probably dirty same as pool towels. Balcony was full of rust and never was cleaned in the 14 days of trip.

Port & Shore Excursion Reviews


took 4 hours of long lines before embarkation

Ponta Delgada

not much to see unless you take an extortion, oops sorry and excursion, specially if they arrive there on a Sunday. A little dirty to my taste, but was nice to put my feet on soil after 7 days in the water.


Such a beautiful port of call, the ship was delayed 1.30 hours before we could disembark and the captain didn't give us any extra time in that port only from 9:30 - 2:30 not enough time.


Beautiful port, would definitely go back. Very nice


Beautiful city that never sleeps, and doesn't allow you to sleep :) Some places are beautiful, however I found that La Rambla is a little stinky, and dirty.

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