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Cruise started out OK from Barcelona, but after returning from Rome (Citivechia Port of Call), the entire ship had been put on alert for a nasty virus that was spreading rapidly throughout the ship. I find it hard to believe that NCL did not know that someone with an illness had set sail from Barcelona. Cabin attendents were very nice and polite, but just not very on top of things. Several times the sign on the door was set to "make up room" or "turn down room", but they did not get to it prior to our return. On several nights crew cleaners were vacuuming outside our stateroom at 2AM--the rooms are hardly soundproof, and this was not acceptable! NCL did not inform passengers of the spreading novo-virus and only took steps to increase the hand-sanitation. NCL adds a $12/day/passenger service charge onto the bill. This was excessive based on the quality of service and the comforts afforded an inside stateroom. Amount paid for the cruise was commensurate with the value received, but the quality of the food was average and the service provided was below average. I would not recommend the Norwegian Jade or NCL to a friend.

New Year's Mediterranean NCL Floating Petrie Dish

Norwegian Jade Cruise Review by ejingermany

Trip Details
Cruise started out OK from Barcelona, but after returning from Rome (Citivechia Port of Call), the entire ship had been put on alert for a nasty virus that was spreading rapidly throughout the ship. I find it hard to believe that NCL did not know that someone with an illness had set sail from Barcelona.
Cabin attendents were very nice and polite, but just not very on top of things. Several times the sign on the door was set to "make up room" or "turn down room", but they did not get to it prior to our return.
On several nights crew cleaners were vacuuming outside our stateroom at 2AM--the rooms are hardly soundproof, and this was not acceptable!
NCL did not inform passengers of the spreading novo-virus and only took steps to increase the hand-sanitation.
NCL adds a $12/day/passenger service charge onto the bill. This was excessive based on the quality of service and the comforts afforded an inside stateroom.
Amount paid for the cruise was commensurate with the value received, but the quality of the food was average and the service provided was below average. I would not recommend the Norwegian Jade or NCL to a friend.
ejingermany’s Full Rating Summary
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Cabin Review

Inside
Cabin IC 10647
Cabin 10647; good location but noisy when crew working outside. closet was fine, pillows were too hard, but they did offer both American and European styles.
Deck 11 Inside Cabins, Suite Cabins

Port & Shore Excursion Reviews