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Queen Isabel Review

4.5 / 5.0
Editor Rating
52 reviews

Worst travel experience in my life

Review for Queen Isabel to Europe River
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Martha Kaplan
2-5 Cruises • Age 80s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Apr 2018
Cabin: Outside Stateroom with Window

Horrible guide, dreadful cruise experience as we were not on ship--long bus trips, guide did not give information or attend to our comfort, safety or try to give us a good experience. The food on the ship was wonderful, the people on the ship were wonderful, but 4 days out of 7, no sailing, and the promised excursions mostly did not happen. Instead we got long bus rides to second or third rate destinations, and, most importantly, NO GUIDES!!! The guides waited by the busses, chatting, and left us to find our own way. Silent or chatted with the drivers during the drives. One guest fell land broke her arm, another was left behind when she could not find her way to the bus in time.

The guide made strange choices--walking us up long outside staircases by parking garages instead of into main entrances off main streets, putting us in hotels with no porters and not helping with luggage, even for the lady with the broken arm--just generally glad to be home!

Cabin Review

Outside Stateroom with Window

Cabin 4

cabin would have been average--fine except that we only had 4 days out of a promised 7, and of those 4 we were just in port, usually between 2 other ships, not sailing, so our view was just of the wall of another ship right alongside

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