This sailing was a repositioning from South America to the Mediterranean. Embarkation in BA was well organised taking only one and half hours from arrival at the cruise terminal to reach our cabin. One case was already there and the other arrived a couple of hours later. Neither was damaged.
Correct protocols were followed for the emergency drill and the exercise was more professional than experienced on our previous MSC cruise.
The ship was stunning; impressive in the quality of fittings, use of colour, design and ongoing meticulous maintenance. This was a transatlantic crossing but sailing was a pleasure with little sea movement. We were, perhaps, fortunate not to experience severe weather conditions. Our cabin was well presented, roomy with adequate storage facilities. It was cleaned daily and towels replaced following each use. Pool towels (one per passenger) were available in the cabin. Staff throughout the ship were friendly, smiling and willing to interact and be involved. Bar staff made the effort to remember faces and even orders from day to day. Reception staff were particularly genuine in their assistance even when under heavy guest pressure.