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Pros: It is nice to only have 200 people on board the ship. The staff was lovely and accommodating. The food was fine. The hotels were excellent! The tour guide was good. The intra- country flights were well organized. The live performances were good. Embarkment and disembarkment went smoothly. The pandas, the Great Wall, The three gorge dam, the terra cotta warriors and Tiananmen square were the highlights. Cons: The Viking Emerald is a ship that needs to be updated. The cabins, rugs, and couches are old and worn. Three excursions were canceled and filled with mediocre activities. It was so disappointing not to go to the school, the Shanghai Museum and the Hubei Museum and bells performance. This trip is not an easy one. It requires three intra- country flights, climbing many stairs, packing and unpacking, three different hotels, and many shore excursions that require walking long distances. Be prepared! You need to be mobile for this trip.

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Viking Emerald Cruise Review by bdwest5

10 people found this helpful
Trip Details
  • Sail Date: April 2018
  • Destination: Asia
Pros: It is nice to only have 200 people on board the ship. The staff was lovely and accommodating. The food was fine. The hotels were excellent! The tour guide was good. The intra- country flights were well organized. The live performances were good. Embarkment and disembarkment went smoothly. The pandas, the Great Wall, The three gorge dam, the terra cotta warriors and Tiananmen square were the highlights.

Cons: The Viking Emerald is a ship that needs to be updated. The cabins, rugs, and couches are old and worn. Three excursions were canceled and filled with mediocre activities. It was so disappointing not to go to the school, the Shanghai Museum and the Hubei Museum and bells performance.

This trip is not an easy one. It requires three intra- country flights, climbing many stairs, packing and unpacking, three different hotels, and many shore excursions that require walking long distances. Be prepared! You need to be mobile for this trip.
Viking Cruises, Community Team has responded
Thank you for taking the time to review your recent cruise on Viking Emerald, Bdwest5. While we’re glad to hear that you enjoyed many aspects of this sojourn, we understand the cancellation of certain shore excursions and their replacements, as well as the quality of the ship, left you feeling a bit disappointed. At Viking, our customers are important to us and we greatly value your feedback. Please contact us at TellUs@vikingcruises.com with your booking information so that we may connect you with a Customer Relations Agent to address your concerns. We look forward to hearing from you, Bdwest5, and wish you a lovely day.
This response is the subjective opinion of the management representative and not of The Independent Traveler, Inc.
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