Magic: Veendam Cruise Review by bellaverdi

Veendam 4
Member Since 2010

Overall Member Rating


Sail Date: December 2009
Destination: South America
Embarkation: Santiago (Valparaiso)
Now four days back home, I am primarily left with the impressions of the Antartic region. The wonder and magic of it will remain with me forever. I want to do this again! The Veendam was cursed early on with the GI which severely impacted the Lido and other services throughout most of the trip. At one point, in contact with the Medical office myself, I was told that there were 200 others like me ill aboard ship (passengers and crew). In retrospect, I can't really see how the ship's management could have handled things differently as related to the Code Red, though my husband and I made it a point to avoid the Lido Restaurant whenever possible for breakfast and lunch. It was just too aggravating.

In general, I felt like we were well served aboard the Veendam. At the same time, we were very much aware that the staff in all areas were stretched too thin. With only one exception, our shore excursions were stellar. Were we to single out one issue of exasperation - COFFEE. The More coffee delivered to our room in the AM, as well as the coffee in the Lido, was terribly weak, and nearly undrinkable. I repeatedly requested stronger coffee on our morning service menu - no luck with that. In the end, we bought a jar of instant coffee at one of our shore stops and fortified our cups each morning. Surely there should be a way to get stronger coffee without needing to buy it at the coffee bar on ship nor resorting to instant coffee for fortification. Finally, when we were departing for our trip we told friends and family we were going on a grand adventure. It was, indeed, a grand adventure, and I would do it again. Less

Published 01/16/10

Cabin review:

We enjoyed our Verandah Suite. Our cabin stewards were mostly attentive and conscientious. When something was missed I think it was generally due to overwork imposed on our stewards.

Port and Shore Excursions

It was a good overview of the city. Nothing more. The guide was adequate.

In spite of the weather, the falls were shockingly powerful and beautiful. The volcano nearly, literally, blew us away. Our guide was wonderful, informative, kind.

We took two full days of tours. The first (Petropolis, etc) was absolutely wonderful and informative. The second day was to vist the Christ statue and Sugar Loaf and city tour - wonderful and informative Our only complaint was that our guide (coincidentally the same for both days) would simply wander off and there were several times when we were not sure about times and meeting places. This was more than mildly disconcerting.

Though adequate for what it was described to be, it was not a particularly good value. I thought it was far too expensive for what it was in practice.

Read 95 Stanley Reviews

We took the 4by4 trip off road, short hike, lunch. It was really great and our guides were really engaged with us and the countryside.

Read 179 Ushuaia Reviews

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