We chose Ama Waterways for our second European river cruise because of an excellent experience on a previous Rhine River cruise. We were not disappointed. Everything with Ama is first-class - staterooms, ship facilities, excursions, dining logistics...but most of all the PEOPLE. Am a employs a team of professionals dedicated to ensuring your complete satisfaction with every facet of your cruise.
Boarding in Passau was efficient and our stateroom was ready for us as promised. We were greeted with a complimentary bottle of champagne to celebrate our anniversary. At the welcome reception we were introduced to key members of the staff who each promised a memorable cruise experience.
Meals onboard were prepared using fresh, local ingredients. The menu was selected to match the cuisine of the country or region being visited. Wine with meals was also locally selected and was always complimentary. The desserts were masterpieces!
The daily excursions were varied and informative. Excursions were always offered based on the ability level of the guests ("Active Walkers", "Normal Pacing" and "Gentle Walkers"). Bicycle tours were available as well, several of which were pleasantly challenging. Local guides were always knowledgable, friendly and accommodating.
Logistically, Ama does it right. Disembarkation was expertly coordinated to match the varied schedules of 135+ guests. In our case, a cab was waiting at the appointed time to take us to our hotel in Budapest and our luggage was delivered from our stateroom directly to the cab. Other guests were provided with airport transfers as needed with timing coordinated to match flight times.
Our Cruise Manager, Reka Piros, was the star of an excellent, professional staff. Reka always seemed to be there when needed, providing help, advice, or just a smile to let guests know they were valued and appreciated. We asked her help in choosing restaurants for our post-cruise stay in Budapest and she gladly provided excellent recommendations. Consider yourself very fortunate if you find yourself on one of Reka's cruises!
Overall, this cruise rates 5+ stars. We are already planning our 3rd Ama cruise!
Cabin 327 has an oversized queen bed, private bath and French balcony. There are larger staterooms with outside balconies but we chose the smaller room to economize. Closet space is more than adequate and the Apple iMac serves as both a computer and entertainment center. Bottled water is replenished daily, as are linens and toiletries. Turndown service and a chocolate on the pillow welcome you at the end of the day. Housekeeping services are excellent.
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