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Toronto airport was shutdown by ice- we had to fly out of Detroit, and missed our Cruise out of Tampa. As a result we had to get on 1 day late in Key West. We had made flight arrangements will HAL, and they were great! They put us in the Marriott at Tampa airport ($219 per night) and covered our flight to Key West. Food and Service was wonderful. Ship was a little tired- faded carpets (so what). TV service was intermittent and limited. DVDs were often scratched and unwatchable We were not informed that 4 ships would be docking in Punta Delgada so independent tours were not available. Main dining room open for breakfast only 8am to 9am. We were very satisfied, above comments are not intended to be overly critical, just to advise future travellers not to expect perfection. Holland America is our line of choice, after sampling most others ( no Carnival Line party atmosphere, no Cunard snootiness, just friendly excellent service).

Wonderful, but not perfect

Rotterdam Cruise Review by SandySilver

8 people found this helpful
Trip Details
  • Sail Date: April 2018
  • Destination: Transatlantic
  • Cabin Type: Large Ocean-View Stateroom
Toronto airport was shutdown by ice- we had to fly out of Detroit, and missed our Cruise out of Tampa. As a result we had to get on 1 day late in Key West. We had made flight arrangements will HAL, and they were great! They put us in the Marriott at Tampa airport ($219 per night) and covered our flight to Key West.

Food and Service was wonderful.

Ship was a little tired- faded carpets (so what).

TV service was intermittent and limited.

DVDs were often scratched and unwatchable

We were not informed that 4 ships would be docking in Punta Delgada so independent tours were not available.

Main dining room open for breakfast only 8am to 9am.

We were very satisfied, above comments are not intended to be overly critical, just to advise future travellers not to expect perfection.

Holland America is our line of choice, after sampling most others ( no Carnival Line party atmosphere, no Cunard snootiness, just friendly excellent service).
SandySilver’s Full Rating Summary
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Cabin Review

Large Ocean-View Stateroom
Cabin EE 1948
Cabin was good. Near the stern, so some noise, but who cares.
Lower Promenade Deck Inside Cabins, Outside Cabins