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Norwegian Jewel Review

4.0 / 5.0
Editor Rating
2284 reviews
16 Awards

Poor customer service, disorganized, chaotic desembarkment

Review for Norwegian Jewel to Asia
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flordeli
6-10 Cruises • Age 70s

Rating by category

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Additional details

Sail Date: Apr 2018
Cabin: Mid-Ship Balcony

Asia cruise is in my bucket list:

1. Very good service cabin steward, main dining, specialty restaurant, and buffet. The staff were very courteous, customer oriented, & attend to the needs of the passengers with out asking them for help.

2. Laundry poor service, we send our laundry 3 days before we disembarked, it was not done until the night before the desembarkment, I had to complained to the manager of the guest service so we can have our laundry on time for our luggage to be pick up by 11:00pm.

Cabin Review

Mid-Ship Balcony

Cabin BA

well keep, although it shows sign of ship age, clean. The steward make sure that we are comfy in our cabin especially after the rough time we had experience prior to embarkment

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