I will start at the beginning.
It was my husband and I travelling
Our check in time was 13.45 hours, but we thought we would try our luck at we arrived at 12 noon. When we arrived they were making people wait in the first area of the cruise terminal, not in the departure lounge. It was announced to make sure you had your tickets and passport ready, so everyone started to queue, thinking we were going to be allowed into the departure area; to be then told they will not let us through till 12.30pm. While we were waiting we then realised that Southampton was a Port of Call as well as us getting on. We were let through at 12.30pm; surprised to see on 2 security scans in operation; then only 3 book in staff on duty; as we were close to the front of the queue this was not as issue and went straight through and straight onto the ship. I have to admit the ship was beautiful, we were not really greeted much on board, we had to find our free drink, left on the bar. There was the usual, buy drinks package etc.... We had missed the note on the programme to say cabins ready at 2pm and thought we would have a wonder to see where it was; to find it was ready so just made ourselves at home; our cabins keys were there waiting. The cabin was a bit smaller than we were used to, only one seat to sit on, so one had to sit on the bed. One of the first things we do is always check our dining, as we like a table of 2. We found out we were on a table of 4 and got told they do very few table of 2's, so we had to stay where we were. We were lucky and sat with a lovely couple. We worked out they must of put all the English in one corner of the restaurant.