Carnival Imagination Review

4.0 / 5.0
0 reviews

Poor Food/Service Quality Overall

Review for the Mexican Riviera Cruise on Carnival Imagination
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Marcs8780
10+ Cruises • Age 40s

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Sail Date: Apr 2018
Cabin: Interior Upper/Lower

I chose this cruise as this wasn't the first time taking this trip. I must say after completing this cruise, my sister & I were highly disappointed in the level of quality/service/food provided. Here is a quick breakdown of events in order:

- Arrived on the boat with the "Faster to the fun option", which ensures our room is ready upon boarding the ship. The room was cleaned up, however the request was for the beds to be seperated and it was not. I approached the Steward and was advised that I can wait till the evening for the beds to be seperated. Now after a 5 hour drive to get to the ship, we really wanted to take a quick nap so that answer was not acceptable. I went over to guest services to voice my concern and about 15 minutes later the steward took care of the issue and for the rest of the cruise handled our room much better.

-After resting, my sister and I decided to have some lunch on the Lido deck and that was a mistake. All the food was cold/dry and really inedible. Pizza was worse than frozen options at the grocery store. Sandwiches were burnt and poorly made and then the buffet items were cold/dry and poorly flavored(was no flavor). Needless to say, the lack of quality tasting/edible food continued throughout the entire trip. The only edible food was from Guy Fieri's Burger Station. Eating hamburgers wasn't expected but I mean people on the show "Survivor" were eating better than we were.

Cabin Review

Interior Upper/Lower

Cabin 1A

High step to access the bathroom and only 1 plug option

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