Scenic Jasper Review

4.5 / 5.0
158 reviews

Outstanding Service!

Review for Europe River Cruise on Scenic Jasper
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Peanut01
10+ Cruises • Age 60s

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Sail Date: Apr 2018

We chose Scenic for our first river cruise, which was a 60th birthday celebration for my sister. There were 3 couples in our group, ranging in age from 45 to 62. It appeared the average age of the other passengers was closer to 70. From the initial booking/reservation experience right through to disembarkation, the Scenic team provided outstanding service. They took care of our every need and request. Very impressive.

The ship was extremely clean, as were our cabins. I honestly could not believe how our cleaning lady managed to keep the glass shower enclosure so spotless. We had one of the few basic cabins on board without a balcony. Because of the itinerary, we felt the extra expense of balcony rooms would not be worth it and we do not regret our decision. Our cabins were on the small side (170 sq ft) but adequate and clean.

The food ranged from very good to excellent. Breakfast and lunch are served buffet style and the selection choices were excellent. I really appreciated the Moet & Chandon champagne mimosas! You also had the option of ordering from the menu (eggs bennie, lamb chops, etc.) if nothing from the buffet tickled your fancy. Dinner was always from the menu. Although the portion sizes were small, it didn't matter as you could order an unlimited amount of food. The small portion sizes were an added bonus as it meant the larger eaters at our table could try out several different appetizers, mains, and desserts! Everything we ordered, with the exception of the beef main in Portobello's, were perfect. The beef main course at Portobello's was served well done and I like my beef medium rare. In the chef's defense I didn't specify my preference.

Response from FionaB, The Scenic Team

Dear Peanut01, Thank you for your review and fantastic to hear you enjoyed your very first river cruise with us. It's wonderful to hear you found our service outstanding and you particularly...

Cabin Review

Cabin E

Extremely clean and well appointed. I honestly could not believe how our cleaning lady managed to keep the glass shower enclosure so spotless! Our cabins were on the small side (170 sq ft) but adequate. We had one of the few basic cabins on board without a balcony. Because of the itinerary, we felt the extra expense of the larger balcony rooms would not be worth it and we do not regret our decision.

The bathrooms were well stocked with L'Occitane shower gel, shampoo, conditioner, bar soap, and lotion. It also had a decent blow dryer and make-up mirror.

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