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Review is from a Diamond Plus Member, staying in a Junior Suite and did not eat in the main Dining Room – used Windjammer, Promenade Café and Room Service. Tip: If you are going to book a Junior Suite – must consider 1102 or 1104 – as are all new cabins after January dry dock placed on the 11th floor (right next to fitness center) and only 6 cabins in area so completely quiet and larger than normal junior suite accommodations. Room 1106 is not quiet when sitting out on balcony as right next to it is a public area where lots of folks sit and talk in the evenings. Above these rooms are the new (12th Floor cabins w/floor to ceiling windows) and nothing is below these cabins – so very, very quiet. We will always look for these rooms on future cruises. Cruise & Ports – The right balance of cruise days and ports (this was last cruise of the season before repositioning for summer season) with only one other ship in the ports with us. We did not do any excursions as we had been to these ports many times before. Diamond Plus Benefits – no longer can you use the Suite Lounge; only Suite Guests and Pinnacles so makes it much more crowded in the Diamond Lounge; the lounge was OK and the service was at best average as one had to get up and go over to the table to get a drink as waiting on tables seemed to disappear as the cruise went on. We finally began going out to the lounge bar for better drinks and service. This was the most challenged service I’ve encountered on a Diamond Lounge. Drinks in the bars were excellent and the service was top-notch and fun. Food – believe the focus of the cruise line has turned into a “short-order” cook mentality, vice an executive chef and staff – and again was the poorest (being kind here) quality of food I’ve experienced on RCCL. When a staff can mess up Oatmeal you know something is wrong with the food equation…..I will say that we did order room service and the quality of the meal was very good. Our friends who ate in the dining room every night echoed our concerns that RCCL is cutting corners in the quality of the food served across the entire ship. The only Oasis of Quality was the days at sea where we could have lunch (make your own salad) and kraken back to the days of service and overall quality. If only for a brief second…. Cabin – again a fantastic room thanks to RCCL removing space (gym is smaller) to create more revenue generating space by adding cabins. Our cabin steward was new so service was somewhat lacking in delivery (example: put a gift for us in the wrong cabin – and the people staying there sought us out to return it to us) and follow-thru. Wifi – fast and times it had trouble connection, but overall not bad. Hot Tubs in the morning were empty on port days so best time to enjoy and then depart ships after masses have left for events. Overall we enjoyed the cabin and cruise – frequented the casino which was packed every night – but saw 1st hand the declining service model RCCL has adopted for all cruisers and is now affecting the Diamond & Diamond Plus cruisers. Sad really as RCCL is so much better than this if it chooses to do so – but driving up revenue while cutting costs is their motto I’m afraid.

Adventure of the Seas – Great Cruise, Average Service

Adventure of the Seas Cruise Review by foxtraveler

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Trip Details
Review is from a Diamond Plus Member, staying in a Junior Suite and did not eat in the main Dining Room – used Windjammer, Promenade Café and Room Service.

Tip: If you are going to book a Junior Suite – must consider 1102 or 1104 – as are all new cabins after January dry dock placed on the 11th floor (right next to fitness center) and only 6 cabins in area so completely quiet and larger than normal junior suite accommodations. Room 1106 is not quiet when sitting out on balcony as right next to it is a public area where lots of folks sit and talk in the evenings. Above these rooms are the new (12th Floor cabins w/floor to ceiling windows) and nothing is below these cabins – so very, very quiet. We will always look for these rooms on future cruises.

Cruise & Ports – The right balance of cruise days and ports (this was last cruise of the season before repositioning for summer season) with only one other ship in the ports with us. We did not do any excursions as we had been to these ports many times before.

Diamond Plus Benefits – no longer can you use the Suite Lounge; only Suite Guests and Pinnacles so makes it much more crowded in the Diamond Lounge; the lounge was OK and the service was at best average as one had to get up and go over to the table to get a drink as waiting on tables seemed to disappear as the cruise went on. We finally began going out to the lounge bar for better drinks and service. This was the most challenged service I’ve encountered on a Diamond Lounge. Drinks in the bars were excellent and the service was top-notch and fun.

Food – believe the focus of the cruise line has turned into a “short-order” cook mentality, vice an executive chef and staff – and again was the poorest (being kind here) quality of food I’ve experienced on RCCL. When a staff can mess up Oatmeal you know something is wrong with the food equation…..I will say that we did order room service and the quality of the meal was very good. Our friends who ate in the dining room every night echoed our concerns that RCCL is cutting corners in the quality of the food served across the entire ship. The only Oasis of Quality was the days at sea where we could have lunch (make your own salad) and kraken back to the days of service and overall quality. If only for a brief second….

Cabin – again a fantastic room thanks to RCCL removing space (gym is smaller) to create more revenue generating space by adding cabins. Our cabin steward was new so service was somewhat lacking in delivery (example: put a gift for us in the wrong cabin – and the people staying there sought us out to return it to us) and follow-thru.

Wifi – fast and times it had trouble connection, but overall not bad. Hot Tubs in the morning were empty on port days so best time to enjoy and then depart ships after masses have left for events.

Overall we enjoyed the cabin and cruise – frequented the casino which was packed every night – but saw 1st hand the declining service model RCCL has adopted for all cruisers and is now affecting the Diamond & Diamond Plus cruisers. Sad really as RCCL is so much better than this if it chooses to do so – but driving up revenue while cutting costs is their motto I’m afraid.
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Cabin Review

Cabin 1104
Tip: If you are going to book a Junior Suite – must consider 1102 or 1104 – as are all new cabins after January dry dock placed on the 11th floor (right next to fitness center) and only 6 cabins in area so completely quiet and larger than normal junior suite accommodations. Room 1106 is not quiet when sitting out on balcony as right next to it is a public area where lots of folks sit and talk in the evenings. Above these rooms are the new (12th Floor cabins w/floor to ceiling windows) and nothing is below these cabins – so very, very quiet. We will always look for these rooms on future cruises.
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