Frequent cruiser on Star Libra and interested in the new port of call Medan. Disappointing to see the service has deteriorated significantly from previous cruises and the new port of call Medan seem to be poorly planned.
The usual good range of food from the restaurants were gone, the service was poor. and the portion served is small.
The new port of call Medan is very poorly organised. You have to walk approximately 3 Km from the dock to the arrival hall under the hot sun. This was later remedied by the offer of shuttle bus when they realised that very few passenger took the challenge to walk. The port is hours away from any places of attraction.