We just returned from a 25 day transatlantic cruise. We chose this cruise because of the ports.

The embarkation was the worst I've ever experienced in 40 some cruises. It was disorganised with us boarding 2 1/2 hrs late and exhausted.

There were many problems all over the ship:The pool was not in service the first day and a half. Our toilet did not work for 13 hrs the 1st full day at sea, and was not working 3 subsequent times. We were only 1 of many who had this problem, and many toilets in the common areas were not in service. We heard complaints people had problems with the air conditioning in their rooms not cooling. Several of the laundry rooms were out of order as were the token dispensers in the few that were working.There were leaks in the buffet areas with buckets and pans underneath for the duration of the cruise. The elevators were frequently out of service for repair. There were balls of carpet fuzz for the first full week all over the floor from the new carpeting making my allergies flare. At our 1st port there was a diver making a underwater repair on a valve on the ship. Read more