Overall, the US staff aren't terribly interested in anything beyond themselves. Dont get the soda package... bar staff will ignore you if you have one of those stupid germ cups. Customer svc staff aren't good for much other than general direction to shipboard locations.
Entertainment OK w comedian a highlight. The magician was either cheap, new, or someone's cousin. Hawaiian duet in Pink's were excellent.
Food in main DRs was average at best, and one meal w frisee duck salad & grilled duck breast had no frisee & breast cooked completely backward (no fat rendered, but overcooked & dry). Buffet is like a low-end land feeding trough w pre-cooked items, stale breads, packaged egg scramble. One A meal in Liberty Grill (premium $). Brazil could win a suit against the Charscuria for defamation. Could never get cabin below 75 until early AM. Would not recommend.