Regatta Cruise Review by Trekker954
- Sail Date: March 2018
- Destination: Transpacific
- Cabin Type: Deluxe Ocean View
Embarkation in Honolulu was good and bad. There was no one to help us with our luggage when we got to the port. We were told this isn't the norm. The rest of the embarkation was good getting on the ship, but due to the CDC restrictions, we were unable to get to our cabin until 15 minutes before muster. Also I had to find and take my invoice down to guest services because they gave me a card without showing my drink package, although my cabin mates did have it. I stood in lline for over an hour while my friends were having lunch. Disembarkation was a total nightmare. Baggage tags for those who were to depart by 8:15 through 9:15. I was also told Oceania does not allow you to self depart with a large suitcase. At 7:15 people were lining up with their suitcases to self disembark. By 7:45 I got in line. At about 8:23 they started to allow the line to start disembarking. Those of us who had red and green baggage tags for an 8:15 departure were held up in the warehouse (about 20 of us), we could see our bags sitting there. We were told no one could collect their bags until every single bag was in the warehouse, meaning to wait until at lease 9. At this point they had stopped letting passengers off the ship. Many arguements were going back and forth between some of the passengers who were already in the warehouse and the dockside security. Obviously the Red and Green tags bags were within reach but no one was allowed. At about 8:45, the land side representative stepped away to take a call and the group rush to grab their bags. Many had early flights. I heard from friends still on board that it got ugly on the ship as well. The rain didn't help.
While I have over 47 cruise in my history, none on Oceania and I’m a young active 64 year old). After a good two weeks, we started judging the average age of passengers was somewhere between 75-80. Though most everyone were in shape, healthy, happy and enjoying the bars though very few showed up in the dance lounge after the 9:30 nightly show.
The choice of food venues was nice and overall excellent food. Deserts to die for. The Terrace buffet usually offered the same as the main dining room, but IMHO the dining room was the better option as the food was fresh, normal portion, although for me, I asked for and received 1/2 portions of most meals. In the terrace you were unable to serve yourself and the server would always just slop on a big portion and typically you just eat more than you should in the buffets. You can also get lobster for lunch and most nights. The Wave serves a surf and turf sandwich. A friend ordered lobster only each day and put it on top of her salad, also from the Waves. She managed to each lobster and/or crab twice a day. The few times I ate lobster I will say the Waves tasted the best. We had four bookings for specialites (Polo and Toscana) but easily went to the Terrace early morning and either go another reservation or wait listed for that night. You can also try showing up at whichever restaurant, but your chances are low.
Drinks: We had the basic beverage package (wine with lunch and dinner). There were some decent wines, but my favorites are the ones that I brought on board myself. With the package, the waiters had no problem switching your wine glasses to go so you were able to walk out of the venues with your wine. Drinks are pricey, if not choosing drink of the day. The happy hour 2 for 1 were a big hit with us. The pool drink of the day was different, so make sure you check both. The typically advertised the drink of the day in the Currents (but not the pool drink).
Cabin, we had a deluxe oceanview on Deck 4, which was easy access to most things, same level as guest services. I had to walk past the medical service most days and would hold my breathe walking past, lol. It was one busy place. The beds were separated as I was traveling with a friend. It was a pretty small cabin. We did not meet our cabin steward until late Day 2. Since the ship was under a CDC Code Red we were very delayed in getting into our stateroom and when we did we had quite the surprise in the toilet. We also needed maintenance to fix our less than cooling air conditioner. No one responded to us until Day 2 when we met our stateroom attendant and his supervisor. They basically said they were so busy sanitizing the ship they did not have the resources to go back and re-check every cabin. It seems there were a few cabins, where the pipes backed up and feces entered the toilets after the cleaning.
Medical: We had about five medavacs or passengers who left the ship during the 24 nights, one which required return to Hawaiian waters so coast guard could airlift the passenger. We had been well on our way crossing the Pacific. This turn-a-round, caused us to skip two ports (we didn't have that many to begin with for a Transpacific), delayed by a day in two ports and shortened our time in those ports. This was a lesson learned for me. I've been on many cruises that had medavas and even an airlift or two, but we were always close enough to land and/or a port not to cause such a change in itinerary. Unlike other cruises I have taken where they return your port charges if skipped, Oceania does not do this. Another turn off to me, was they were not apologetic to those who had private tours booked. They would actually say, we are so sorry to those who have ship excursions and the destination desk is working to reaccomodate you. At least say your sorry to the rest of us. Those who did book ship excursions were learning quickly that although they paid up front via credit card, Oceania was putting their payment as OBC to be used before they got off, and/or charge them 5% if taken out as cash. Another note which many may be aware, one of the ladies whom we did some excursions with fainted of dehydration during the Panama canal transit (it was hot on the upper deck). She was brought to but insisted on going to the medical for IV fluids rather than drink her bottle of water which she wanted to do. $1500 later.... Also two others we spoke to with bronchitis received bills of $6,000 and $9,000. Not sure what that entailed. Two tylenol cost $37 from medical. Go buy them in the shops instead if you forget them.
The ship is older, very dark wood. Horizons is the only indoor area (air conditioned or heated) with big glass windows. The other floors with windows for general seating is limited but the windows are small with heavy drapes. I did eat in the MDR each morning and requests an aft table which had a great view.
Entertainment: The ship's entertainment was okay, there was one great singer, Crystal, a pretty decent singer Daniel, the Cruise Director Shawn also sang. Amy and Mervin were both sick the second half of the cruise - disappointing. We had a vegas style singer who was entertaining, an electric violin (jazz celtic fiddle), a ventriloquist, a magician, both good. The bad was a harpist and another female vegas style who I did not enjoy whatsoever. After the 9:30 show, the Regatta band would play in Horizons but most nights there were just a handful of us who showed up. There were two men who did the very informative lectures. The cruise director staff had a gaggle of games, shuffleboard, bingo, trivia, toss games, needlepoints, majong, and of course bridge. I almost forgot line dancing, my favorite. They give out O points which you redeem the day before you disembark for a range of items such a clothing, hats, luggage tags and travel accessories.
Service: Once we were over the CDC restrictions, the staff was extremely helpful and went out of the way to please you. I can not say the same about the guest services or destination staff - they were of little help whatsoever.
I wouldn't do another Transpacific again knowing the pitfalls to potential medavacs when so far out to sea. I have been on other ships where we have had airlifts and/or medavacs, but barely a blip in the itinerary. I've read that Oceania does drop ports very easily which was also the case with my itinerary. I'd like to give her another chance, but the communication was so bad and they just didn't seem to care to compensate whatsoever that we certainly didn't get the cruise we paid for.
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