We've sailed on Emerald before...but it is not the same quality cruise experience we've come to expect from Princess. There have been too many cutbacks. Even the employees have been cut as well. There is not enough help to provide the services we've come to enjoy in this ship. There were signs on tables in public areas to leave as soon as you finished eating. Also a sign in the Buffett not to eat while in there. Sad that that was necessary!
Ship needs attention. Windows were dirty, floors needed vacuuming. Tables in Horizon Court need cleaning, and especially the chairs. They are sticky! Actually, the tables and chairs need to be replaced!
Food quality has gone downhill. Hard to find something appealing.