The ship had been in dry dock for 12 days before we boarded, so we assumed it would be smooth sailing, it was not! Day one, the toilet didn't flush, the refrigerator was not working and was finally fixed after 2 1/2 days. The tioilet functioned intermittently, but was finally fixed after four days. Other passengers had no air conditioning for several days in 40C heat, some had no hot water in shower, no running water in hand basin, wet carpet, etc. The queues at reception were extraordinary, some waiting two hours to speak to personnel, no good phoning, they didn't answer. I am Elite member so the line was short but had to still waif. The decor of the ship was lovely. The food in Horizon Court was very good, lots of choices. we had dinner in the main dining room, the menu was aversge, but quality was fine. The staff were efficient, friendly and helpful in all areas, especially our stateroom attendant. However, I was most disappointed the cruise was a disaster for the first few days and may not cruise with Princess again.