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Oceana Review

4.0 / 5.0
Editor Rating
484 reviews
11 Awards

The ship was falling to pieces, and lifeboats not working

Review for Oceana to the Panama Canal & Central America
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Richard Atwell
10+ Cruises • Age 80s

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Additional details

Sail Date: Jan 2018
Cabin: Mini Suite with Balcony and Bath/Shower

We booked this cruise for the advertised Panama Canal cruise. The ship had just returned from a refit. The cabinet drawers and wardrobe doors ‘danced’ in any rough seas. A large wooden plank, the full width of the cabin, it was the curtain pelmet, crashed down, had either of us been sitting in the single chair under it we would at the very least been seriously injured.

There was one port where the lifeboats were being used as tenders. Two lifeboats were not operational, due to pressure of people going ashore we had to stay on board instead of exploring Grand Cayman. We entered the Panama Canal, passed through the first three, combined, locks, sailed 800 metres, turned round and stayed in the same place for four hours before exiting through the same locks.

We did not complain about any of these, but answered a questionnaire. We were then ‘summoned’ to a meeting with the Customer Relations Officer. His first action was to look at his computer and highlight a legitimate complaint we made in 2012 while on a Cunard cruise. What relevance that had to the cabin falling to pieces or the lifeboats not working is beyond our understanding. We were treated like errant schoolchildren on ‘the naughty step’ instead of adults.

Cabin Review

Mini Suite with Balcony and Bath/Shower

Cabin BC

Falling to pieces, the cabin was small, the bathroom / shower / toilet little bigger than a telephone kiosk. How larger passengers managed is a matter of conjecture,

Port Reviews

La Coruna

We walked from the ship, a wet and windy day. The city looks good but the weather meant we did not explore much

Antigua

Interesting

Roatan

Looked good but we arrived on a very wet day, so a walk and some exploring near the ship was enough.

Puerto Limon

We walked from the ship, enjoyed a pleasant stroll

Aruba

Enjoyed our time here

St. Lucia

Strolled around the town, enjoyed the experience

Ponta Delgada

Another wet and cold day, we walked up beyond the town centre and enjoyed the area, had a coffee in a ‘locals’ bar, very enjoyable.

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