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Boarding ship took over an hour, supervisor on smartphone, indifferent, check in lady rude & slow. Room was dirty including urine stains on toilet, towels torn and stained, bed made incorrectly. Buffet food bland, limited, tables had dirty dishes routinely up to 30 minutes. Main dining room food & service inconsistent, fish always inedible, supervisors almost non-existent. Qsine half of food inedible, Tuscany Grill food was good, service incompetent, Murano service excellent, lobster & rest tasteless, Lawn Grill was excellent. First Celebrity cruise shocked & disappointed, entertainment was first class throughout ship, every other department employees mostly rude, supervision lacking or non-existent. We have cruised HAL, Princess, MSC+ 150 days, this was our worst cruise ever. The good, we found out we are HAL people. This is a cattle shp they hardsell continually sometimes refusing to take no for an answer answer. If a cruise ship is has problems in personel or design when there is port everyday, not so noticable, but in a long crossing will become intolerable.

Celebrity Never Again

Celebrity Silhouette Cruise Review by Mattrr08

3 people found this helpful
Trip Details
  • Sail Date: April 2018
  • Destination: Transatlantic
  • Cabin Type: Inside Stateroom
Boarding ship took over an hour, supervisor on smartphone, indifferent, check in lady rude & slow. Room was dirty including urine stains on toilet, towels torn and stained, bed made incorrectly. Buffet food bland, limited, tables had dirty dishes routinely up to 30 minutes. Main dining room food & service inconsistent, fish always inedible, supervisors almost non-existent. Qsine half of food inedible, Tuscany Grill food was good, service incompetent, Murano service excellent, lobster & rest tasteless, Lawn Grill was excellent. First Celebrity cruise shocked & disappointed, entertainment was first class throughout ship, every other department employees mostly rude, supervision lacking or non-existent. We have cruised HAL, Princess, MSC+ 150 days, this was our worst cruise ever. The good, we found out we are HAL people. This is a cattle shp they hardsell continually sometimes refusing to take no for an answer answer. If a cruise ship is has problems in personel or design when there is port everyday, not so noticable, but in a long crossing will become intolerable.
Mattrr08’s Full Rating Summary
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Cabin Review

Inside Stateroom
Cabin 10 1053
Storage inadequate for more than 7 day cruise.
Panorama Deck Inside Cabins, Balcony Cabins, Suite Cabins