Nieuw Amsterdam Review

4.5 / 5.0
964 reviews

Wonderful caring crew!

Review for the Eastern Caribbean Cruise on Nieuw Amsterdam
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Molson99
10+ Cruises • Age 60s

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Sail Date: Mar 2018
Cabin: Deluxe Ocean-View Verandah Stateroom

A wonderful cruise on one of our favorite ships! Staff and crew were exceptional! Everyone from the officer passing me in the hall, to the matre d staff in the dining room, our room stewards, and dining staff were not only attentive to their job, but went out of their way to speak to us, help us, and greet us cheerfully, day after day. I listened one day in the Lido to a cheerful server guide cranky patrons thru choosing food, cheerfully and kindly, over and over.

We saw crew that we had met previously on other cruises and they actually remembered us and seemed happy to see us! What a nice feeling!

Ship had lovely new carpeting in foyers, lobbies, common areas. Does need it in the rooms. Our balcony room (6148) was comfortable, roomy enough, and everything worked well. I do miss the extra storage space that was in the stool by the desk, now it's a nice chair but no storage. We asked for some extra towels, got them every day after that. Room was kept spotless. Tried out the laundry service, sent things that had been previously washed and marked it "cold wash only" and everything came back wonderfully clean! Our balcony was lovely, both chairs had footstools, which made it more comfortable. Love stepping out on the balcony to look at the water and the stars at night before bed., our AC worked fine. Bed was very comfortable

Cabin Review

Deluxe Ocean-View Verandah Stateroom

Cabin VD

Not sure what category this fit in, I forget, but it was in the aft area of the ship, so a fair amt of walking, which was fine with us after all we ate. Very comfortable, shower only, which I loved and was easy to get in and out of. Beds very comfortable, fridge kept stuff nice and cold. didn't feel much rolling of the ship, and I am prone to seasickness. Balcony was a good size, comfortable with two chairs with footstools and a small table. No obstruction of view and I didn't feel like the world could see me out there! very quiet room as well. same basic closet and storage although they have taken away the extra storage from the desk chair. Robes included. Bathroom lots of small storage space on shelf underneath sink, sink itself and small shelves along wall. They gave us extra towels all the time (Gede and a lovely lady with a name that starts with M! I forgot exactly and don't want to give wrong name! ) every day after we asked once. Needs new carpet, though, and could use some new artwork. very comfortable.

Port Reviews

Key West

took the tram around, it was fun to see the city that way. nice shell shop just by pier

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