The voyage was bought in August 2017 for a February-March 2018 Sydney to Sydney via NZ, 13 nights. The itinerary date above says Auckland 9 nights, wasn't an option as Auckland was off the itinerary anyway and we had two days in Tauranga instead.
I enjoyed the surprise birthday present in January and that followed through with the experience. From the Captain to the waiters and cabin staff, anywhere I saw a staff member in fact there was always a friendly acknowledgment. The Captain's meet and greet was slightly bewildering, once the photo was taken with the Captain we sat at a table for four and all of us were ignored by the waiters, it really was only a meet and greet with a not even drink at least.
The cabin was smaller than I expected but plenty of storage and a very comfortable bed more than made up for that which I've read in other reviews. We had lovely companions at our table for six, attentive waiters who remembered small details.
Hobbiton tour was our highlight.