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Norwegian Spirit Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
2,144 Reviews

Needs a LOT of improvement

Norwegian Spirit Cruise Review by AmberLady

2 people found this helpful
Trip Details
  • Sail Date: Apr 2018
  • Destination: the Mediterranean
  • Cabin Type: Balcony

This is a fantastic itinerary, and the shore excursions, although overpriced, were fine. The only problem noted is that twice we were supposed to "visit" a place and it was skipped with no explanation. Also, the excursions consistently ran half hour to an hour shorter than advertised. This has been an NCL complaint I've had with other of their ships in the past.

For gosh sake's, do something about the lack of things to the on the ship if you don't want spa activities or a lot of boring and uninteresting things to do. We practically threw away the daily newsletter well before the end of the trip except to check for weather and embarkation times. A good portion of passengers were baby boomers, but NCL likes to plan activities geared to those in their 20s and maybe 30s. I KNOW that on an Alaska cruise last year, the average age was 61. Why do we care about 1980s music, let only current pop? stuff? In fact, the entertainment this time was so bad we gave it up. Even in the smaller venues, they had weak singers like Bernie, who calls his older customers "girls," makes insipid comments and weak jokes, and really doesn't sing all that well.

Why go to Greece, Italy, etc. and hear NOT ONE WORD or have NOT ONE RELATED ACTIVITY? The lack of cultural connections in favor of shopping talks and game shows and napkin-folding demos is sad.

Service: Abominable. We finally found a decent waiter 2 nights before the cruise ended, so we were willing to wait an hour to get in Rodel's section.

Food: Less than edible at times, Buffet uncommonly repetitive. Some of the entrees were absolutely overcooked (recooked nachos) and or prepared in odd and tasteless ways (vegetarian lasagna stuffed with slices of potato, spaghetti sauce that tasted like tomato soup, etc.) Absolutely no variety anywhere, including repeating entrees and never offering anything really special as other lines and ships do. Pool buffet exactly the same each day.

I stay with NCL for 2 reasons: the drink packages and the fact that they have some decent smoking areas. Otherwise, I'd be back using my diamond status on RCL.

Getting a waiter to serve you a drink virtually impossible in some venues. Kudoes do go to Marko in Henry's, though, and most all of the bartenders served promptly. Drink quality really varies by bar, so you have to "shop" around, since there is no consistency, for example, in the taste of a pina colada or margarita from bar to bar.

this itinerary is amazing, however, and we had nearly a port per day. Thank goodness, because if forced to spend much more boring time on the ship, we would have gone nuts.

Overall staff attitudes and service ranged from exceptional to "should be fired."

I really believe (after 40+ cruises) that NCL needs to re-examine their activities, their compulsion to push extras (water was the big seller), and their menus. Waiters need to be retrained.

AmberLady's Full Rating Summary
Onboard Experience
Enrichment Activities
Value For Money
Public Rooms
Fitness & Recreation
Shore Excursions
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Cabin Review


Port & Shore Excursion Reviews


Again, great place to do on your own. One highlight I missed on previous visits there were the museum's upstairs in St. Mark's. Great look at facade from balconies and old church treasures. Try to get there in the morning on your second day to see the market just past the Spanish Steps.


You can easily do this one on your own, and it's one of the most fabulous cities in the world.

Rome (Civitavecchia)

Advise spending at least 3 days there before or after cruise.


Everything they sell here is cheaper than other cities along the coast of the Adriatic. Lovely villages.

Trogir Walking Tour

Still wish we had done Split on our own, though. Our bus got us back too late to do so.

View All 29 Trogir Walking Tour Reviews
Achilleion Palace

Would have preferred more time in port area. Had great snacks. Achilleion Palace not tremendously exciting compared to other palaces.

View All 55 Achilleion Palace Reviews

Spectacular view of original Olympics site. Museum full of too much to absorb and ok if you like mythology and ruins. Lunch at restaurant amazing and enjoyed dancing and entertainment during it.

View All undefined undefined Reviews

Overall enjoyable. Lots more walking than they claim, though, including with stairs. Best was having time left afterward to take elevator up to the top of the city walls for only one euro round-trip. A really lovely town and you don't really NEED an excursion, but it does give you a much better sense of the country.

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