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This is a fantastic itinerary, and the shore excursions, although overpriced, were fine. The only problem noted is that twice we were supposed to "visit" a place and it was skipped with no explanation. Also, the excursions consistently ran half hour to an hour shorter than advertised. This has been an NCL complaint I've had with other of their ships in the past. For gosh sake's, do something about the lack of things to the on the ship if you don't want spa activities or a lot of boring and uninteresting things to do. We practically threw away the daily newsletter well before the end of the trip except to check for weather and embarkation times. A good portion of passengers were baby boomers, but NCL likes to plan activities geared to those in their 20s and maybe 30s. I KNOW that on an Alaska cruise last year, the average age was 61. Why do we care about 1980s music, let only current pop? stuff? In fact, the entertainment this time was so bad we gave it up. Even in the smaller venues, they had weak singers like Bernie, who calls his older customers "girls," makes insipid comments and weak jokes, and really doesn't sing all that well. Why go to Greece, Italy, etc. and hear NOT ONE WORD or have NOT ONE RELATED ACTIVITY? The lack of cultural connections in favor of shopping talks and game shows and napkin-folding demos is sad. Service: Abominable. We finally found a decent waiter 2 nights before the cruise ended, so we were willing to wait an hour to get in Rodel's section. Food: Less than edible at times, Buffet uncommonly repetitive. Some of the entrees were absolutely overcooked (recooked nachos) and or prepared in odd and tasteless ways (vegetarian lasagna stuffed with slices of potato, spaghetti sauce that tasted like tomato soup, etc.) Absolutely no variety anywhere, including repeating entrees and never offering anything really special as other lines and ships do. Pool buffet exactly the same each day. I stay with NCL for 2 reasons: the drink packages and the fact that they have some decent smoking areas. Otherwise, I'd be back using my diamond status on RCL. Getting a waiter to serve you a drink virtually impossible in some venues. Kudoes do go to Marko in Henry's, though, and most all of the bartenders served promptly. Drink quality really varies by bar, so you have to "shop" around, since there is no consistency, for example, in the taste of a pina colada or margarita from bar to bar. this itinerary is amazing, however, and we had nearly a port per day. Thank goodness, because if forced to spend much more boring time on the ship, we would have gone nuts. Overall staff attitudes and service ranged from exceptional to "should be fired." I really believe (after 40+ cruises) that NCL needs to re-examine their activities, their compulsion to push extras (water was the big seller), and their menus. Waiters need to be retrained.

Needs a LOT of improvement

Norwegian Spirit Cruise Review by AmberLady

2 people found this helpful
Trip Details
  • Sail Date: April 2018
  • Destination: Mediterranean
  • Cabin Type: Balcony
This is a fantastic itinerary, and the shore excursions, although overpriced, were fine. The only problem noted is that twice we were supposed to "visit" a place and it was skipped with no explanation. Also, the excursions consistently ran half hour to an hour shorter than advertised. This has been an NCL complaint I've had with other of their ships in the past.

For gosh sake's, do something about the lack of things to the on the ship if you don't want spa activities or a lot of boring and uninteresting things to do. We practically threw away the daily newsletter well before the end of the trip except to check for weather and embarkation times. A good portion of passengers were baby boomers, but NCL likes to plan activities geared to those in their 20s and maybe 30s. I KNOW that on an Alaska cruise last year, the average age was 61. Why do we care about 1980s music, let only current pop? stuff? In fact, the entertainment this time was so bad we gave it up. Even in the smaller venues, they had weak singers like Bernie, who calls his older customers "girls," makes insipid comments and weak jokes, and really doesn't sing all that well.

Why go to Greece, Italy, etc. and hear NOT ONE WORD or have NOT ONE RELATED ACTIVITY? The lack of cultural connections in favor of shopping talks and game shows and napkin-folding demos is sad.

Service: Abominable. We finally found a decent waiter 2 nights before the cruise ended, so we were willing to wait an hour to get in Rodel's section.

Food: Less than edible at times, Buffet uncommonly repetitive. Some of the entrees were absolutely overcooked (recooked nachos) and or prepared in odd and tasteless ways (vegetarian lasagna stuffed with slices of potato, spaghetti sauce that tasted like tomato soup, etc.) Absolutely no variety anywhere, including repeating entrees and never offering anything really special as other lines and ships do. Pool buffet exactly the same each day.

I stay with NCL for 2 reasons: the drink packages and the fact that they have some decent smoking areas. Otherwise, I'd be back using my diamond status on RCL.

Getting a waiter to serve you a drink virtually impossible in some venues. Kudoes do go to Marko in Henry's, though, and most all of the bartenders served promptly. Drink quality really varies by bar, so you have to "shop" around, since there is no consistency, for example, in the taste of a pina colada or margarita from bar to bar.

this itinerary is amazing, however, and we had nearly a port per day. Thank goodness, because if forced to spend much more boring time on the ship, we would have gone nuts.

Overall staff attitudes and service ranged from exceptional to "should be fired."

I really believe (after 40+ cruises) that NCL needs to re-examine their activities, their compulsion to push extras (water was the big seller), and their menus. Waiters need to be retrained.
AmberLady’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
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Fitness & Recreation
Shore Excursions
Service
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