We have done transatlantic 3 years running and fancied a change this year. It was also a good deal with drinks and gratuities package. We booked inside and were contacted a few weeks before departure and were delighted to secure a balcony cabin albeit chosen by NCL. Arrived and embarkation process and buffet all great. I will review issues with cabin separately. The interiors of public areas Including elevators were very dark and We found it quite depressing it was very gloomy during the day and low lighting in evening. The food was good but only just warm and service was sporadic in the restaurants. We found the best was the buffet, which is a sad indictment of the Main restaurants. Only hot food on voyage was in speciality restaurants. Entertainment was best we have seen on cruise ship. Special mention to singers and dancers. Favourite was Howl at the moon duelling pianos. The free style dining is not working. Some nights we could walk in others we didn’t stand a chance. At the end of it we would go back if the deal was good but comparisons with others probably not. On balance only getting 1 out of 3 main things right is not good. Food not good, cabin not good,a glass door on a toilet. Entertainment brilliant but theatre not big enough. Ironically everything eating is freestyle but entertainment you have to book? Didn’t do there shore excursions but looked plentiful.