Liked the itinerary but particularly a visit to tha Azores, however, the cruise got off to a bad start when we received an email the day before flying out to Barbados saying the ship would not be stopping off at the Azores because of a storm in the Caribbean. We later learned that people already on board had this info. at least 10 days before! After a 2 hour delay, we arrived on board and entered our cabin to find the w.c. was within half an inch of overflowing on to the shower room floor. I reported this immediately but nothing was done for 2 days so, I was up during the night flushing it. Somebody eventually attended to it but did not repair it properly so it was reported again and this time it was done immediately and successfully. The cabin was comfortable and the steward we had was very good. The food in the dining room was a 8 out of 10. However, the black-tie nights resulted in us not being allowed to eat in our normal restaurant and not being allowed to drink in certain bars.Our only option without paying extra, bearing in mind we had paid full fare was to go to the buffet restaurant which was so abysmal we complained on 3 occasions about cold food,lack of choice , hit and miss organisation etc., but it seems that due to the fear of people attending black-tie nights complaining about us (even though we always dress smartly in the evening) we were discriminated against. We spent 8 days at sea coming back to Southampton and during that time they held 4 black-tie nights! We were told by many other passengers about their disgust with the food and service in the buffet restaurant. Personally, we have eaten in better transport cafes!

NOT P&O Again

Azura Cruise Review by Nealie

1 person found this helpful
Trip Details
  • Sail Date: March 2018
  • Destination: Caribbean
  • Cabin Type: Balcony Stateroom
Liked the itinerary but particularly a visit to tha Azores, however, the cruise got off to a bad start when we received an email the day before flying out to Barbados saying the ship would not be stopping off at the Azores because of a storm in the Caribbean. We later learned that people already on board had this info. at least 10 days before!

After a 2 hour delay, we arrived on board and entered our cabin to find the w.c. was within half an inch of overflowing on to the shower room floor. I reported this immediately but nothing was done for 2 days so, I was up during the night flushing it. Somebody eventually attended to it but did not repair it properly so it was reported again and this time it was done immediately and successfully. The cabin was comfortable and the steward we had was very good. The food in the dining room was a 8 out of 10.

However, the black-tie nights resulted in us not being allowed to eat in our normal restaurant and not being allowed to drink in certain bars.Our only option without paying extra, bearing in mind we had paid full fare was to go to the buffet restaurant which was so abysmal we complained on 3 occasions about cold food,lack of choice , hit and miss organisation etc., but it seems that due to the fear of people attending black-tie nights complaining about us (even though we always dress smartly in the evening) we were discriminated against. We spent 8 days at sea coming back to Southampton and during that time they held 4 black-tie nights! We were told by many other passengers about their disgust with the food and service in the buffet restaurant. Personally, we have eaten in better transport cafes!
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Cabin Review

Balcony Stateroom
Cabin JD R601
Our cabin was comfortable but spoiled by the events mentioned in our review.
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