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The boat was nice, crew friendly, and well organized and food very good. Some points to consider: * We travel often and don’t use a travel agent. Being our first time with UW, we booked by phone. The customer service reps were less than helpful, and when notified of our “late” flight time, said that if we had read the small print in the contract we received a couple of days after booking, that we would have seen that UW doesn’t provide transportation to the boat if you flight arrives after 5 o’clock. (our flight arrived at 6). We would need to find on own way to the ship. We took a taxi to the river, and finally found the boat among the 12 that were there. * All the tours are included in the price of the trip. If you don’t want to take one or more you are paying for them anyway. Some tours are back to back on the same day. If you want only the second tour you must go on the first one or pay for transportation to catch up with them for the second. * A lot of the towns are not close to where the boat is docked. You are bussed into the town and told when the bus will be back to pick you up. If you want to come back earlier you can find a place to sit and wait * Meal times change from day to day as they are arranged around the tour schedules. If breakfast is 7- 8:30 and you don’t want to go on the tour, you still must be at breakfast during that time. Since the eating period is so short the staff move quickly to get you out in time for the tours. Leaving your seat to get additional food will mean that your plate and all silverware will be gone when you get back. If you miss breakfast, room service is a roll, orange juice and coffee. * Schedule times can change daily, so you are given next day’s schedule the night before. Always check with the front desk though, because there may be adjustments. And what’s on the schedule is sometime suspect. One tour was “scheduled” to return to the boat an hour after the boat “left”, another schedule had the boat arriving and leaving at the same time.

Uniworld River Queen - Rhine and Mosel

River Queen Cruise Review by Hingeback

5 people found this helpful
Trip Details
The boat was nice, crew friendly, and well organized and food very good. Some points to consider:

* We travel often and don’t use a travel agent. Being our first time with UW, we booked by phone. The customer service reps were less than helpful, and when notified of our “late” flight time, said that if we had read the small print in the contract we received a couple of days after booking, that we would have seen that UW doesn’t provide transportation to the boat if you flight arrives after 5 o’clock. (our flight arrived at 6). We would need to find on own way to the ship. We took a taxi to the river, and finally found the boat among the 12 that were there.

* All the tours are included in the price of the trip. If you don’t want to take one or more you are paying for them anyway. Some tours are back to back on the same day. If you want only the second tour you must go on the first one or pay for transportation to catch up with them for the second.

* A lot of the towns are not close to where the boat is docked. You are bussed into the town and told when the bus will be back to pick you up. If you want to come back earlier you can find a place to sit and wait

* Meal times change from day to day as they are arranged around the tour schedules. If breakfast is 7- 8:30 and you don’t want to go on the tour, you still must be at breakfast during that time. Since the eating period is so short the staff move quickly to get you out in time for the tours. Leaving your seat to get additional food will mean that your plate and all silverware will be gone when you get back. If you miss breakfast, room service is a roll, orange juice and coffee.

* Schedule times can change daily, so you are given next day’s schedule the night before. Always check with the front desk though, because there may be adjustments. And what’s on the schedule is sometime suspect. One tour was “scheduled” to return to the boat an hour after the boat “left”, another schedule had the boat arriving and leaving at the same time.
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Cabin Review

Cabin 209
Cabin very nice, a little small and daily maid service excellent
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