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This was a nice trip. BUT we paid to upgrade our room to a balcony suite and expected good views. But each night they docked next to another ship and our view was the room on the other ship. We could not open our curtain. Biking did not mention this when they took out money. We actually enjoyed this trip and saw many wonderful sites. The people on board were nice. The crew was wonderful and took care of all of our needs. The food was great. The included tours were great. It was nice to be pampered all week long. Housekeeping did an awesome job. They clean our room at least twice a day. So all in all the trip was great. I just can’t get over the fact that we wasted a lot of money on an upgrade that was worthless. Biking should be ashamed of themselves. I don’t know if I can recommend them to someone else with out mentioning the room situation.

Great trip BUT........

Viking Bragi Cruise Review by Firebob3

1 person found this helpful
Trip Details
  • Sail Date: April 2018
  • Destination: Europe River
  • Cabin Type: French Balcony Superior
This was a nice trip. BUT we paid to upgrade our room to a balcony suite and expected good views. But each night they docked next to another ship and our view was the room on the other ship. We could not open our curtain. Biking did not mention this when they took out money. We actually enjoyed this trip and saw many wonderful sites. The people on board were nice. The crew was wonderful and took care of all of our needs. The food was great. The included tours were great. It was nice to be pampered all week long. Housekeeping did an awesome job. They clean our room at least twice a day. So all in all the trip was great. I just can’t get over the fact that we wasted a lot of money on an upgrade that was worthless. Biking should be ashamed of themselves. I don’t know if I can recommend them to someone else with out mentioning the room situation.
Viking Cruises, Community Team has responded
Welcome home, Firebob3, and thank you for sailing with us aboard Viking Bragi. Your compliment towards our crew and staff is music to our ears, as well as your enchantment with our culinary offerings and onboard indulgences; we love pampering our guests! Though our Longship docking locations are often determined by port masters, we hear your disappointment in your balcony view and appreciate your feedback. Should you like to share additional comments about your overall Viking experience, we would be happy to hear from you at TellUs@vikingcruises.com. Thank you for this chance to respond, Firebob3, and have a pleasant day.
This response is the subjective opinion of the management representative and not of The Independent Traveler, Inc.
Firebob3’s Full Rating Summary
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Cabin Review

French Balcony Superior
Cabin C 235
Don’t waste your money on a balcony room. There is more than a good chance you will just stare at another ship.
Upper Deck Balcony Cabins, Suite Cabins