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We have been cruising with Royal Caribbean for 10 years. This was the worst ship for families we have ever experienced. First, no babysitting service. Every cruise we have gone on has had babysitting service. This did not and they are not able to accommodate. We prepaid to eat in the specialty restaurants every night thinking that we'd have sitter service. The kids rooms were old and out-dated. The chef at the Italian Restaurant has some kind of fetish with mushrooms, so if you don't like mushrooms your menu selection is very limited. There is no section for suite quests at the pool. The suite chairs are far removed from the pool and you can't use them if you want to watch your kids. That said, they don't police the chairs that well. People come down and reserve their chairs at 7 even though there is a 30 minute period where if you don't show up you lose your chair. The entertainment they have playing on the movie screen above the pool is completely inappropriate for children. Instead of playing something nice, like a movie or something, they re-played x-treme sports videos, in some cases, showing people being carted off a mountain with injuries (really nice for a 4 and 9 year old to see). While their were families on this cruise, most were older, so they didn't have much patience for children.

Horrible ship for families

Serenade of the Seas Cruise Review by adkinmiami

3 people found this helpful
Trip Details
  • Sail Date: March 2018
  • Destination: Southern Caribbean
  • Cabin Type: Owner's Suite - 2 Bedrooms
We have been cruising with Royal Caribbean for 10 years. This was the worst ship for families we have ever experienced. First, no babysitting service. Every cruise we have gone on has had babysitting service. This did not and they are not able to accommodate. We prepaid to eat in the specialty restaurants every night thinking that we'd have sitter service.

The kids rooms were old and out-dated.

The chef at the Italian Restaurant has some kind of fetish with mushrooms, so if you don't like mushrooms your menu selection is very limited.

There is no section for suite quests at the pool. The suite chairs are far removed from the pool and you can't use them if you want to watch your kids. That said, they don't police the chairs that well. People come down and reserve their chairs at 7 even though there is a 30 minute period where if you don't show up you lose your chair.

The entertainment they have playing on the movie screen above the pool is completely inappropriate for children. Instead of playing something nice, like a movie or something, they re-played x-treme sports videos, in some cases, showing people being carted off a mountain with injuries (really nice for a 4 and 9 year old to see).

While their were families on this cruise, most were older, so they didn't have much patience for children.
adkinmiami’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages Under 3
Ages 3 to 6
Ages 7 to 9
Service
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Cabin Review

Owner's Suite - 2 Bedrooms
Cabin OT 8663?
Very small for suite class. No windows in either bedroom and the balcony was very small.
Deck 9 Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews