My wife and I have just finished cruise #2813 Ft Lauderdale/Barcelona April 6-20 and it was very good overall. After many years of sailing with Silversea and seeing it decline in some luxury aspects, I decided to point out some differences from many years ago to today in hopes that their management might consider some changes. Boarding procedures for this cruise were excellent, as usual. They could not be improved. In past years, upon entering your suite, there would be a good champagne on ice and the various shipboard credits and memos to read. This trip, there was a second rate champagne on ice and no credit or memos. After e-mailing my wonderful travel agent-Michele at Riverside Travel in Dallas, these items appeared the following day around noontime..with no explanation! The butler introduced himself in a friendly manner, and tried to answer our questions about electrical connections, but had to have additional help. He was obviously less experienced than previous butlers we had had but he was trying to be helpful.
Dinner first night was good as usual. Lunch next day on pool deck, I had a delicious hamburger with a slice of cheese inside along with a paper lining that separates the cheese!. Staff personnel very apologetic..minor detail.
Some of the differences that I and others have experienced over the years reveal that Silversea has diminished from a Great Luxury Cruise Line to a very good one.
Really very good considering it is an older ship...comfortable bed, adequate sitting area,small TV with quite good programming, clean. Minimum price category.