My husband and I travelled with our 5year old son. Embarkation was very good. We got on much earlier than our allocated slot and the bags already outside our cabin. The cruise demographic was largely retirees. With just under 100 under 18s on board. This was largely fine but the ships design caused major issues. There were lots of people who needed to use the lifts due to mobility issues and the lifts were fairly small so one mobility scooter plus 4 people. Not a problem we would happily take the stairs but non mid ship by our cabin so we had to walk to forward to walk down the stairs to double back - made even trickier when you couldn’t walk the length of the ship on many floors. The kids club was fantastic and the staff great. But we often felt that the cruise was designed for kids to be kept in the kids club out the way. There was really nothing for them in the main ship. The only kid friendly film they did show during the 2 weeks was on a port day. And the only child friendly show on the last night. We ate in the meridian restraint twice. Service very slow. Kids menu had no starter and on both ovcassions brought out between our starter and main so we never ate together. We stuck to the buffet mainly. The staff were fantastic there, knew our little boys name, and always chatted to him and us. After two visits to Meridian we used the glass house on formal nights. By far the high light area for us. The staff there are amazing special shout out to nem and Koran. Nothing was too much trouble, the food was great for a small cover charge. The staff in the glass house are an absolute asset to p&o.

There needs to be more inclusive places to eat. The buffet and main dining rooms were the only places inside. The grab and go and pizza/ burger places were on the open deck so no use later on or in bad weather. Recreate this by ditching the market place cafe which atm is a complete waste of space. Also don’t get the ice cream card. It’s limited to one machine which closes at 6 and again located on the main deck.

Was annoyed at the trip to Lorro Park. Paid the child price for our son but when we got there found out our son would have got in free. Said this to excutsion team wouldn’t give any refund. V poor service. We mainly did our own excursions so much easier, better value and more flexible. Read more