We had a w/c accessible cabin (6182) for my mom who is in a w/c, myself and a friend. First for the god- Embarkation and disembarkation was easier than anything ever experienced on any other cruise ship/line. The crew was great/very very attentive to needs and went above and beyond, especially to help with my mom and make her feel included (she is 84). The cruise director, Leigh, was phenomenal. He is the one that really made this trip what it was. He was very funny, full of life and kept the fun going the whole trip. Entertainment was average and although the dancers were very skilled, the shows were simply average. No bells and whistles like on other cruise ships. Our cabin steward (Michael) was great, very attentive and so skilled with the towel animals. Our cabin was spotlessly clean and although he straightened the cabin and cleaned he respected our belongings and didn't rearrange everything, which is very important to us.

Now, for the negatives and there are quite a few... When we arrived in our cabin, we noticed that the balcony, which had 2 chairs and 2 loungers, was covered in white paint flakes. The paint had apparently chipped off and was all over the chairs. I mentioned it to Michael and he said he would sweep it off. However, every time we went out to use the balcony, it continued to flake and get back onto the chairs. Not too big of a deal because we simply put towels down to sit on but when we tried to sit outside on the balcony for 1/2 hr one day, I came in and had paint flakes all in my hair so that was the end of that...we used the balcony for a total of 45 min. maybe the whole trip. Unfortunately we were hoping to enjoy the balcony but that wasn't the case.

The cabin, which is a wheelchair accessible one, is HUGE. And the bathroom is bigger than most cabins themselves. I felt like we were in a mansion for a week. The room was clean overall but the carpets were terribly stained. They were not "dirty" but just covered in old stains. I completely understand that the crew is limited with what they can do between sailings but it is worth mentioning. Many of the drawers in the cabin were hard to open, almost as if they were stuck. The handle on the one closet was half falling off. I did let housekeeping know about everything so that hopefully it will be fixed. I must add that there is tons of space for clothing, belongings etc. Read more