Costa Deliziosa Review

Worst experience!!! Don't cruise with them

Review for the Mediterranean Cruise on Costa Deliziosa
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Beatrice-Badea
2-5 Cruises • Age 30s

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Additional details

Sail Date: Apr 2018
Cabin: Outside Classic
Traveled with children

DONT CRUISE WITH THEM!!! Customer service very poor, they didn't help you at all and give wrong advices, they treat us very bad when asked for some help. I puthink money in the account to pay for excursions for 2 cabin as they asked and then they took money from each account..and when I asked to take 500€ from 1500€ to give back the other family they said I can't take out any money until I disembark. ..but they treat us badly.

Restaurant: food was horrible...but the worst was that after 9pm was no food...only pizza which we had to pay extra for it.

Housekeeping: terrible...linen bed was never changed in a week and was very dirty...and I was with a baby so I had to stay in that misery. Beach towels was left wet on bed for 2 days ..I put them outside the door to be changed but was taken and never brought back new ones.

Cabin Review

Outside Classic

Cabin EC

No ocean view as they said...had a boat in front of window.

Room size ok.

9 Helpful Votes
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