We chose this two week cruise as it was visiting some places we had not been to before. From Chile north through the Panama Canal to Florida. We like the ship and the size; not too large. So assume everything is good except for the following comments: The daytime 'entertainment was quite poor; no lectures ; no silly sports games; no competitions for table tennis or tennis or shuffleboard. The evening entertainment was mixed and the show team improved during the cruise, though the dancers often got in the way of the singers. Too many of these evening 'showstoppers' are the same on cruises. They need to see how Thomsons do it - they are the best. Food is supposed to be premium - not so. Only on special nights was it good. And why cannot the food be served on hot plates. Food gets cold quickly. Holland America say they are a premium line; I think their cost cutting is putting them on a par with all the other cruise lines and leaving a big gap between them and the luxury lines. Lastly I reckon that 50% of the guests had a chesty cough, and we all put that down to Holland America. The trouble is that HA/cruise lines will not do anything about that publicly on board for risk of being sued by the passengers. It's a big big problem.

Sick Ship

Zaandam Cruise Review by AnneFrank75

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Trip Details
  • Sail Date: March 2018
  • Destination: South America
  • Cabin Type: Vista Suite with Verandah
We chose this two week cruise as it was visiting some places we had not been to before. From Chile north through the Panama Canal to Florida.

We like the ship and the size; not too large.

So assume everything is good except for the following comments:

The daytime 'entertainment was quite poor; no lectures ; no silly sports games; no competitions for table tennis or tennis or shuffleboard.

The evening entertainment was mixed and the show team improved during the cruise, though the dancers often got in the way of the singers. Too many of these evening 'showstoppers' are the same on cruises. They need to see how Thomsons do it - they are the best.

Food is supposed to be premium - not so. Only on special nights was it good. And why cannot the food be served on hot plates. Food gets cold quickly.

Holland America say they are a premium line; I think their cost cutting is putting them on a par with all the other cruise lines and leaving a big gap between them and the luxury lines.

Lastly I reckon that 50% of the guests had a chesty cough, and we all put that down to Holland America. The trouble is that HA/cruise lines will not do anything about that publicly on board for risk of being sued by the passengers. It's a big big problem.
AnneFrank75’s Full Rating Summary
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Cabin Review

Vista Suite with Verandah
Cabin A 6156
The cabin was excellent in every way (though one always wants cabins to be 12 inches wider) The Room boys were excellent, always smiling and keeping the cain very very clean. I guess the veranda could have been cleaner.
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