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Crystal Symphony Review

4.5 / 5.0
Editor Rating
322 reviews
46 Awards

Poor refurbishment and service

Review for Crystal Symphony to South America
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backofficecruising
10+ Cruises • Age 40s

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Sail Date: Apr 2018
Cabin: Deluxe Stateroom with Verandah

I choose Crystal over the years for the magnificent service and standards.

I know the company for the last 10 years, I have sailed onboard Serenity and Symphony few times.

I feel the crew members are lacking motivation and training, their can do spirit from the past is gone, food is fantastic but isn't enough for a premium line, I'm frankly disappointed with the onboard experience and lack of identity crystal have these days..

Cabin Review

Deluxe Stateroom with Verandah

I expected more from the latest refurbishment.

12 Helpful Votes
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