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The Grand Classica was by far one of the worst cruise vacation I’ve ever experienced! Here are just a few things that went wrong...the water was coming out brown from the faucet, the air conditioner was not working, the key cards were not working apparently the battery died and my best friend was locked out of her room, WiFi that was purchased did not work and staff WOULD NOT refund you for the purchase of the WiFi package. Every meal was COLD the moment it touched the plate, the ATM NEVER worked, sold me expired water, they could not provide any wash clothes, the only excuse they had was “it’s their first time sailing” staff was RUDE and unreasonable! Staff was not knowledgeable of the boat they did not know where anything was. There was only 1 outlet to plug anything in to be charged being that the boat came from Europe. I've actually sailed on the grand celebration there other ship and this was an extreme disappointment to say the least. Majority of the excursions were canceled.

WORST CRUISE EVER

Grand Classica Cruise Review by Rasjones11

3 people found this helpful
Trip Details
  • Sail Date: April 2018
  • Destination: Bahamas
The Grand Classica was by far one of the worst cruise vacation I’ve ever experienced! Here are just a few things that went wrong...the water was coming out brown from the faucet, the air conditioner was not working, the key cards were not working apparently the battery died and my best friend was locked out of her room, WiFi that was purchased did not work and staff WOULD NOT refund you for the purchase of the WiFi package. Every meal was COLD the moment it touched the plate, the ATM NEVER worked, sold me expired water, they could not provide any wash clothes, the only excuse they had was “it’s their first time sailing” staff was RUDE and unreasonable! Staff was not knowledgeable of the boat they did not know where anything was. There was only 1 outlet to plug anything in to be charged being that the boat came from Europe. I've actually sailed on the grand celebration there other ship and this was an extreme disappointment to say the least. Majority of the excursions were canceled.
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Cabin Review

Cabin 4043
The cabin it self was not bad but there was only one outlet to charge anything and the shower overflowed.