This was our fourth trip with Celebrity Eclipse. We have always been very happy to be aboard this ship and this trip was no disappointment. We flew into Miami the day before boarding and were accommodated in a very comfortable hotel near the airport. The transfer to the ship though was chaotic and at one point we thought that the Celebrity rep was close to engaging in a fight with the coach driver. I have to say it was not much better when we disembarked. These problems aside everything else ran smoothly.
This was a Caribbean cruise and was to stop at some new destinations for us. No tendering required so each time we docked disembarkation was effortless. As expected we thoroughly enjoyed our visits taking a couple of trips with Celebrity as well as organising our own at the ports. A good as the Celebrity trips were I think we would probably just arrange all of our own in future when in the Caribbean as it is simplicity itself and gives a wide choice on the day.
The staff on board almost almost universally friendly and helpful. We did have one issue which the manager of the section concerned sorted our expertly and to our entire satisfaction. We also had a problem one night when returning to the cabin we discovered a horrible smell outside and inside our cabin. A call to guest relations resulted in the very prompt appearance of maintenance staff who immediately set about resolving the problem. We received a call from guest relations to explain what they were doing and a follow up call the next day. Later on we received chocolates and money off future cruises vouchers as compensation. We could not fault their response.
We ate in the main dining room every day and the food was excellent. The waiting staff were wonderful. The food in the buffet area was also very good the only problem being the number of people which made finding seats a bit difficult at times.
Celebrity does entertainment extremely well and the shows we chose to go to were really entertaining and highly professional. We also enjoyed several of the excellent daytime talks.
Our cabin was comfortable and we really appreciated the relatively spacious bathroom. There could have been a slight problem as our balcony overlooked a small stretch of deck designated for smoking. a little unpleasant sometimes but fortunately this deck seemed not to be in high demand by smokers.
The ship itself is beginning to show its age but is kept in good order and very clean and tidy.
This was a wonderful cruise and we look forward to our next one, with Celebrity, later this year.
The only problem as shown in our review was that the balcony overlooked a smoking deck