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Celebrity Millennium Review

4.0 / 5.0
1,720 reviews

Great ports but a horrible ship

Review for Asia Cruise on Celebrity Millennium
6-10 Cruises • Age 60s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Mar 2018
Cabin: Concierge Class 2

I have travelled on Celebrity previously with mixed satisfaction. This particular cruise was sub standard. We booked concierge class rooms and the rooms were well worn with tattered fabrics. The veranda door leaked cold air and the bathroom was small also well worn. The main dining room food was barely edible and served lukewarm. We had to eat in specialty restaurants a couple of times just to get a decent meal. We were stuck on the ship for a couple of days because of fog. They were very stingy with the drinks and wait staff was scarce during the extra days at sea. The guest services management staff and Captains Club desk were ambivalent and not helpful and blamed everything on the computer software and headquarters. On our second day we anticipated a great cruise experience and booked two additional future cruises. I now intend to cancel both future celebrity cruises to Scandinavia and Croatia because our expectations were not met by a long shot. In my opinion and observation Royal Caribbean ownership in Celebrity has diminished the Celebrity Brand. I have complained directly to celebrity via email survey and no response to date. I intend to call their headquarters in the next couple of days but I have to carve out an hour of hold time on the telephone to get to speak to a rep who will undoubtably apologize profusely for their incompetence. I'm not hopeful that I will get any satisfaction.

Cabin Review

Concierge Class 2

Cabin C2

See previous comments

Port Reviews

Hong Kong

We arrived 3 days early and stayed at the Hotel Indigo which was perfectly located and a beautiful room.


Took hop On/Off bus and went shopping. No one spoke any english so we couldn't buy anything. No ATM's


We also got in 6 hours late due to fog. We booked and extra night their at the Hyatt on the Bund. Great hotel with all the amenities and a great location. Unfortunately by the time we got to Shanghai it was much too late to do much. I wish we had more time because it's a very vibrant city with a beautiful skyline

8 Helpful Votes
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