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Marina Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
713 Reviews

Gateway to Sunshine cruise

Marina Cruise Review by oldrugged

6 people found this helpful
Trip Details
  • Sail Date: Apr 2018
  • Destination: the Panama Canal & Central America
  • Cabin Type: Concierge Level

Alumni group, canal transit, fairly good destinations. However, we purposefully left behind our personal computers and electrical outlet adaptors because the ADVERTISEMENT said 120 outlets and a personal computer would be provided, along with FREE internet. The actuality of the situation was that this boat was built in ITALY, and half the outlets were the standard Italian recessed oval double plug outlets!! The "free" internet service was the ABSOLUTE WORST I've ever had on a cruise, but, of course, there was an 'upgrade' provided for a cost, of course, of course, of course!! The 'provided' laptop was an old one with the speed of a 2088 operating system, and even the internet guy on board said he never advises anyone to use the provided computers!!! Although the suite was very nice, It was small compared to others I've had at the same level of service and price. Most of the staff were friendly, but some were very rude, especially those at the Waves grill taking orders!!! An occasional guest was rude, and when I reported one or two, I got nowhere with the staff. Most of the staff spoke good English, but there was the occasional staff who could basically understand nothing I asked. Overall, an OK cruise, but overstated or frankly false claims about the quality of service provided!!

oldrugged's Full Rating Summary
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Cabin Review

Concierge Level
Cabin A3 11014

Cabin was very nice. Butler service very good, although sometimes we got other personnel when we requested butler service.

Port & Shore Excursion Reviews

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